Rachel Kopcho
Mount Pleasant,PA
Summary
Results-driven cleaning professional with a strong work ethic and deep cleaning expertise, honed at A&D & Co. Proven ability to enhance cleanliness standards and optimize workflows, ensuring client satisfaction. Skilled in safe chemical handling and committed to maintaining a safe, organized environment. Recognized for reliability and punctuality in all tasks.
Overview
10
10
years of professional experience
Work History
Commercial Cleaner
A&D && Co.
West Elizabeth, PA
03.2026 - 06.2026
- Operated cleaning equipment to maintain sanitary conditions in commercial spaces.
- Conducted thorough inspections to ensure compliance with cleanliness standards.
- Implemented efficient cleaning procedures to enhance workflow and productivity.
- Assisted in training new staff on safety protocols and operational techniques.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
Residential Cleaner
Kozy Cleaning
03.2023 - 05.2026
- Performed thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization.
- Utilized industry-standard cleaning tools and products to maintain safety and effectiveness in tasks.
- Developed efficient cleaning routines to enhance productivity while meeting client expectations.
- Assisted clients with specific cleaning requests, adapting approaches to individual needs and preferences.
- Trained new team members on best practices for effective residential cleaning techniques and safety protocols.
- Implemented feedback from clients to continually improve service quality and customer satisfaction levels.
- Coordinated schedules to optimize workflows, ensuring timely completion of all assigned cleaning duties.
- Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
- Enhanced residential cleanliness through meticulous attention to detail and adherence to sanitary standards.
- Used time management and efficient cleaning methods to meet deadlines.
- Provided specialized deep-cleaning services upon request to restore heavily soiled areas or prepare homes for special events or guests.
Team Member
Coen Market
Norvelt PA
08.2022 - 03.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of store displays to ensure appealing presentation.
- Operated cash register efficiently, processing transactions accurately and providing change.
- Collaborated with team members to stock shelves and replenish inventory as needed.
Cook/ Cashier
Sheetz
Mount Pleasant PA
09.2018 - 04.2021
- Prepared and cooked food items in accordance with safety and quality standards.
- Maintained cleanliness and organization of kitchen and dining areas.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted in inventory management, tracking stock levels of ingredients.
Team Member
Dunkin' Donuts
South Greensburg PA
09.2016 - 02.2018
- Prepared and served food and beverages efficiently to customers.
- Maintained cleanliness and organization of workstations and customer areas.
- Assisted in training new team members on operational procedures.
- Operated point-of-sale systems accurately for cash handling.
Education
GED -
Mount Pleasant Area High School
Mount PleasantSkills
Strong work ethic
Self-motivation and initiative
Housekeeping skills
Reliability and punctuality
Deep cleaning expertise
Chemical handling
Window cleaning
Trash collection
Chemical handling knowledge
Waste disposal management
Safe chemical handling
Dusting and polishing aptitude
Chemical storage
Equipment safety
Floor care proficiency
Safety-conscious mindset
Quality assurance focus
Quality controls
Deep cleaning
Timeline
Commercial Cleaner
A&D && Co.
03.2026 - 06.2026
Residential Cleaner
Kozy Cleaning
03.2023 - 05.2026
Team Member
Coen Market
08.2022 - 03.2024
Cook/ Cashier
Sheetz
09.2018 - 04.2021
Team Member
Dunkin' Donuts
09.2016 - 02.2018
GED -
Mount Pleasant Area High School