Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Pasco County School Board
Zephyrhills High School, Sunlake High School, Rushe Middle School, Dr. John Long Middle School
Wesley Chapel, FL
08.2006 - 03.2025
Recorded vital signs to PCP, provided first aid, and implemented AED procedures.
Administered medication to students as needed and educated them on maintaining their medical conditions.
Maintained supplies and cleanliness in the clinic, kept a count of medication available, and practiced HIPAA and OSHA standards.
Verified insurance, collected co-pays, assisted doctors in procedure rooms, recorded vital signs of all patients.
Code procedures for billing, medical records, operating switchboard, and entering data into students' health records.
Completion of 9 months of medical assisting program.
Check-in and check-out, collect co-pays or deductibles, Prepare e-charts for appointments.
Assisted with managing front office traffic to ensure smooth operations.
Clinic Assistant/Secretary for exceptional students
Florida General Hospital, Zephyrhills
03.2012 - 04.2013
Registered outpatients and inpatients for lab work, surgery, and other necessary procedures. 2nd job.
Outpatient/Inpatient registration department
The Physician’s Walk-in Clinic, Lutz, FL
08.2004 - 08.2006
Recorded patient’s vital signs, and prepared patients for examinations and routine testing.
Collected phlebotomy and specimens for lab.
Removed sutures as needed and trained new clinic assistants.
Back Office Medical Assistant/Phlebotomist
J.P. Morgan Chase, Tampa
09.2001 - 10.2003
Contacted debtors to negotiate a payment plan for overdue loans and delinquent accounts.
Credit card collections agent
British Airways, New York, JFK
12.1989 - 07.2001
I made and confirmed passenger travel reservations by utilizing computers and manuals to determine timetables, taxes, and other necessary information.
Reservation and ticketing agent
Education
Medical assisting and phlebotomy
Remington College of Nursing
Tampa, FL
09-2004
Business and Psychology
Richard Ishmael High School
Guyana, South America
01-1983
Skills
Effective communication skills
Attention to detail
Punctual
Problem-solving skills
Proficient in Microsoft Word and Excel
Teamwork/Interpersonal skills
Time management
Multitasking Abilities
Certification
BLS, CPR, CMA/RMA diploma, OSHA, HIPAA
Additional experiences
Assist patients via scheduling to obtain appointments as a first-time patient and handles reschedule list when necessary
Fills patient cancellation slots efficiently in keeping schedules booked for the practitioners
Assists in pulling scripts, labs, charts for triage. Communicates with practitioners clearly and accurately
Maintains updated documentation of identified action work lists needed for daily operations
Provides back up to all front office positions; check in, check out, and medical records
Minimum qualifications
Proficient with computer programs with word processing: PowerPoint, Excel, Word
Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors
Strong emphasis on organizational skills and strong attention to detail and ability to multitask.
Ability to deal with data that is of a sensitive and confidential nature (HIPAA).
Ability to work independently and in a team environment.
Displays professional interactions with all levels of internal and external customers.
Excellent verbal and written communication skills.
High School Graduate or equivalent
Timeline
Florida General Hospital, Zephyrhills
03.2012 - 04.2013
Pasco County School Board
Zephyrhills High School, Sunlake High School, Rushe Middle School, Dr. John Long Middle School
Intern @PCHA Pasco County Housing Authority at EKERED WORKFORCE DEVELOPMENT PROGRAMIntern @PCHA Pasco County Housing Authority at EKERED WORKFORCE DEVELOPMENT PROGRAM