Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LEEYONTRE BUMPUS

Elk Grove,CA

Summary

Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Logistics Associate

Western Express Trucking
04.2024 - 09.2024
  • Oversaw the safe loading and unloading of trucks, adhering to safety regulations and minimizing potential risks.
  • Provided exceptional customer service by promptly addressing inquiries related to order status or shipping delays.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Operated equipment while observing standard safety procedures.

Delivery Associate

Amazon
09.2023 - 01.2024
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.

SALES ASSOCIATE

Asurion
04.2022 - 08.2023
  • Sold various products by explaining unique features and educating customers on proper application
  • Worked with fellow sales team members to achieve group targets
  • Processed orders through company system and coordinated product deliveries
  • Built and maintained relationships with peers and upper management to drive team success.

SALES ASSOCIATE

Shift
11.2020 - 12.2021
  • Acted as point of contact for internal and external customers across departments
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction
  • Negotiated and closed deals with minimal oversight.

SERVICE AGENT

Lenders Valuation Services
03.2020 - 07.2020
  • Handle incoming service calls to provide information to lenders/appraisers on listed properties
  • Data entry/bookkeeping responsibilities to provide accurate details on contracts
  • Partnered with customers to effectively resolve issues through phone, email, and chat.

SALES SUPPORT AGENT

Belami e-Commerce
08.2018 - 05.2019
  • Data processing to provide accurate information on sales, revenue, gross margin, and answer rate
  • Answered high volume of calls in fast-paced environment to offer above-and-beyond support for sales representatives' diverse needs
  • De-escalated irate customers with communication skills and sales expertise.

SALES ASSOCIATE

RC Willey Home Furnishings
12.2017 - 08.2018
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction
  • Built trusting relationships with customers by making personal connections
  • Met merchandise processing standards and maintained organized and accessible work area.

Education

High School Diploma -

Laguna Creek High School
Elk Grove, CA
05.2015

Skills

  • Data Entry and Maintenance
  • Multitasking and Prioritization
  • Customer Account Management
  • Transaction Processing
  • Understanding Customer Needs
  • Upbeat and Positive Personality
  • Courteous with Strong Service Mindset
  • Call Center Operations
  • Route Optimization
  • Sales Support
  • Punctual and Dependable

Certification

CDL Class A License

Timeline

Logistics Associate

Western Express Trucking
04.2024 - 09.2024

Delivery Associate

Amazon
09.2023 - 01.2024

SALES ASSOCIATE

Asurion
04.2022 - 08.2023

SALES ASSOCIATE

Shift
11.2020 - 12.2021

SERVICE AGENT

Lenders Valuation Services
03.2020 - 07.2020

SALES SUPPORT AGENT

Belami e-Commerce
08.2018 - 05.2019

SALES ASSOCIATE

RC Willey Home Furnishings
12.2017 - 08.2018

High School Diploma -

Laguna Creek High School

Similar Profiles

CREATE PROFILE
LEEYONTRE BUMPUS