Leeziah green
Columbus Ohio,OH
Summary
Dedicated caregiver with 2+ years of experience at HomeWatch Caregivers, demonstrating a strong commitment to providing exceptional care to elderly residents. Skilled in managing personal hygiene needs, enhancing resident engagement through innovative activities, and solving challenging situations with empathy and efficiency. Contributed significantly to a 20% increase in resident satisfaction, showcasing strong teamwork, communication, and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Patient Service Assistant
Ohio Health Medical Center
03.2023 - Current
- Facilitated timely billing processes by accurately recording patient information and submitting insurance claims.
- Consistently received positive feedback from both patients and colleagues for outstanding customer service skills in high-pressure environments.
- Promoted patient privacy by diligently adhering to HIPAA regulations when handling sensitive medical information.
- Contributed to a positive clinic environment by maintaining a clean, organized, and welcoming reception area for patients.
Caregiver
HomeWatch caregivers
06.2021 - 10.2023
- Delivered compassionate daily care to 30 elderly residents aged 69-89
- Efficiently managed personal hygiene needs, including bathing and restroom assistance
- Implemented innovative activities to enhance residents' engagement and wellbeing
- Problem-solved challenging situations, ensuring residents' comfort and safety
- Contributed to a 20% increase in residents' satisfaction through personalized care.
Education
West High School
Columbus, OHSkills
- Teamwork
- Communication
- Problem solving
- Time management
- Organization
- Empathy
- Stress management
Personal Information
- Age: 18
- Driving License: G650-532-06-502-0
Timeline
Patient Service Assistant
Ohio Health Medical Center
03.2023 - Current
Caregiver
HomeWatch caregivers
06.2021 - 10.2023
West High School
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