Le Gia Uyen Cao
Knoxville,TN
Summary
Experienced working in fast-paced customer service as a barista shift lead, where I’ve developed strong communication, teamwork, leadership, and multitasking skills. Fluent in both English and Vietnamese and comfortable working with people from different backgrounds. Currently looking to gain healthcare experience through a pharmacy technician position and continue building patient care and professional skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bobarista Shift Lead
Bobami
9117 Executive Park Dr, Knoxville, TN 37923
03.2025 - Current
- Prepared drinks while maintaining quality and efficiency during busy shifts
- Helped train new employees on drink preparation and daily tasks
- Assisted with inventory and restocking supplies when needed
- Provided customer service and handled customer questions or concerns
- Processed cash and card transactions using the POS system
- Supported coworkers and helped manage shift operations in a fast-paced environment
Education
Bachelor of Science - Chemistry
University of Tennessee
Knoxville, TN05-2029
Associate of Science - Chemistry
Pellissippi State Community College
Knoxville, TN05-2026
High School Diploma -
Farragut High School
11237 Kingston Pike, Knoxville, TN 3793405-2025
Skills
- Positive attitude
- Problem-solving
- Teamwork and collaboration
- Customer service
- Basic chemistry
Certification
- Basic Life Support (BLS) Training - Fall 2024
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Bobarista Shift Lead
Bobami
03.2025 - Current
Bachelor of Science - Chemistry
University of Tennessee
Associate of Science - Chemistry
Pellissippi State Community College
High School Diploma -
Farragut High School