Lehna Berg
Washington,DC
Summary
Dedicated multidisciplinary Bryn Mawr College grad, holding a degree in Philosophy, with a focus on critical theory and film philosophy. Cultivated a unique perspective to critically analyze complex societal issues and their translation to visual media, coupled with over 8 years of experience in dynamic client-based work environments. Eager to contribute to an organization by providing a client-centered approach, and life-long dedication to projects that challenge boundaries and provoke meaningful thought and discussion.
Overview
7
7
years of professional experience
Work History
Medical Receptionist and Administrator
Bluerock Care
Washington, DC
05.2022 - Current
- Greeted patients and scheduled patient appointments, collected and processed patient payments and maintained patient files.
- Made recommendations to improve programs, case management and clinical management.
- Used various company software to locate patient medical records and record patient outreach.
Medical Assistant & Social Media Manager
Maui Skin Clinic
Kula, HI
01.2023 - 06.2023
- Directed social media and digital marketing strategy using editing and graphic design tools to create content and visuals for social channels.
- Secured patient information and maintained patient confidence according to HIPAA regulations while managing phones.
Barista and Baker
Up-ryes Bagel & Deli
Bryn Mawr, PA
08.2021 - 08.2022
- Prepared specialty drinks and other orders in a timely and organized manner.
- Managed expo station and checked tickets for accuracy prior to delivery of meals to customers.
Head Hostess and Food Runner
Enoteca Tredici
Bryn Mawr, PA
10.2018 - 08.2021
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Mastered POS service and Reservation software.
Fine Dining Server
Chloe
Washington, DC
12.2017 - 09.2018
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
- Assessed and addressed guest needs within entire restaurant, effectively prioritizing tasks during peak hours.
- Maintained detailed knowledge of current menu items and specials.
Server
Cafe Deluxe
Washington, DC
02.2017 - 12.2017
Education
Bachelor of Arts - Philosophy
Bryn Mawr College
Bryn Mawr, PA05.2022
Skills
- Conflict and Complaint Resolution
- Safe Food Handling
- Point of Sale (POS) System Operations
- Service Prioritization
- Beverage Preparation
- Menu Memorization
Websites
Timeline
Medical Assistant & Social Media Manager
Maui Skin Clinic
01.2023 - 06.2023
Medical Receptionist and Administrator
Bluerock Care
05.2022 - Current
Barista and Baker
Up-ryes Bagel & Deli
08.2021 - 08.2022
Head Hostess and Food Runner
Enoteca Tredici
10.2018 - 08.2021
Fine Dining Server
Chloe
12.2017 - 09.2018
Server
Cafe Deluxe
02.2017 - 12.2017
Bachelor of Arts - Philosophy
Bryn Mawr College
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