Leia Mendez
Las Vegas
Summary
Reliable employee seeking a part time or full time position. Offering excellent communication and good judgment. Dedicated military professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Pool Attendant
Mirage Hotel
04.2023 - Current
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Collaborated with other staff members to ensure efficient operations and a positive guest experience.
- Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Maintained up-to-date certifications in first aid, CPR, and lifeguard training to ensure optimal preparedness for emergency situations.
- Moved umbrellas and lounge chairs at request of guests.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
Military
US Army
07.2022 - Current
- Monitored gate activities, controlled traffic and responded to emergencies on base.
- Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Provided emergency response security, eliminating hazards and potential dangers.
- Employed negotiation techniques to diffuse hostile situations.
- Directed logistical training procedures in accordance with military regulations.
- Implemented established protocols, upholding all safety standards through project completion.
Sales Associate
GameStop
09.2023 - 12.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Dog Bather
Bogarts Bone Appetite
07.2023 - 10.2023
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Volunteer
The Animal Foundation
02.2022 - 07.2022
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
Education
High School Diploma -
Las Vegas High School
Las Vegas, NV05.2022
Skills
- Self-Motivated
- Teambuilding
- Active Listening
- Flexible and Adaptable
- Excellent Communication
- Multitasking Abilities
- Dependable and Responsible
- Organization and Time Management
- Attention to Detail
hobbies
MY hobbies are soccer. art, video games, reading, working out. Soccer is my all time favorite hobbies that i have done.
soccer
I played soccer for about 6 years and it taught me to be productive and how to adapt with my surroundings no matter whats going on during the game. It also taught me how to be a team player also a leader when need be and to adapt to the people around and overcome hard ships during a game. Soccer has taught me many life lessons that have helped me in the real world especially when I joined the military because people are from different parts of the world and I knew how to work with people who were different and have different views than me.
Timeline
Sales Associate
GameStop
09.2023 - 12.2023
Dog Bather
Bogarts Bone Appetite
07.2023 - 10.2023
Pool Attendant
Mirage Hotel
04.2023 - Current
Military
US Army
07.2022 - Current
Volunteer
The Animal Foundation
02.2022 - 07.2022
High School Diploma -
Las Vegas High School