Leidi Andrea Rodriguez
Raleigh,NC
Summary
Driven and versatile professional with experience, adept in equipment management and problem-solving. Excelled in roles requiring the use of hand and power tools and demonstrated a proactive approach to customer satisfaction, achieving high ratings. Skilled in mathematical proficiency and construction support, ensuring safety and efficiency on the job.
Overview
5
5
years of professional experience
Work History
General Laborer
UFP Industries
Union City, GA
07.2023 - 07.2024
- Framed, remodeled and finished wood and metal structures.
- Used hand tools such as utility knives, hammers and deglazing devices to complete carpentry tasks.
- Cleaned, calibrated and serviced tools and equipment.
- Maintained variety of hand tools, portable power tools and standard measuring instruments on daily job assignments.
- Safely operated electric cordless and hammer drills and cutting torches.
- Cut and shaped materials to meet outlined measurements.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
Call Center Representative
C A C Abogados
Colombia
03.2019 - 04.2022
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Responded to customer calls and emails to answer questions about products and services.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Fundesco
Colombia12.2013
Skills
- Equipment management
- General tool knowledge
- Hand and power tools
- Problem-Solving
- Safety Procedures
- Mathematical proficiency
- Construction support
Timeline
General Laborer
UFP Industries
07.2023 - 07.2024
Call Center Representative
C A C Abogados
03.2019 - 04.2022
High School Diploma -
Fundesco