Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leidy Hernandez

Boston,MA

Summary

Food Service Cook brings background in foodservice and excellent time management abilities. Thrives under pressure to produce quality food items on time. Thorough in completing cleaning work and dependable in restocking supplies. Reliable Food Service Cook experienced in institutional cooking. Skilled at following recipes and health code requirements. Works great with team members and looks for opportunities to pitch in. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.

Overview

6
6
years of professional experience

Work History

Customer Service

Wegmans Supermarket
05.2023 - Current
  • Developed strong relationships with clients, providing excellent customer service and support.
  • Conducted customer service training sessions for new team members.
  • Managed daily operations for better customer service and increased revenue.
  • Increased client satisfaction by providing excellent customer service.
  • Maintained relationships with clients through punctuality and excellent customer service.

Aesthetician

Jp's Massage
10.2021 - Current
  • Applied facials, dermaplaning, and microdermabrasion on patients with different skin types
  • Helped improve clients' skin by educating on techniques and products
  • Adhered carefully to chemical use, cleaning, and sanitizing policies
  • Removed facial and body hair through waxing and other techniques based on customer preferences and comfort level
  • Reset spaces between appointments with new supplies and linens
  • Increased profits with current knowledge of products and services and excellent use of suggestive selling techniques.

Food Service Cook

JuicyGreens
05.2018 - Current
  • Maintained kitchen storage, food preparation areas, and dishwashing spaces in compliance with health code requirements
  • Received and put away new inventory with properly rotated stock
  • Prepared meals according to recipes for consistency in food quality and ingredient use
  • Completed foodservice on time and without overcooking by planning cooking schedules
  • Cleaned and sanitized work areas daily for customer protection.

Education

Aesthetician -

CIFES
07.2015

Skills

  • Storage organization
  • Surface sanitizing
  • Recipe-based cooking
  • Equipment cleaning
  • Health code compliance
  • Food preparation
  • Order prioritization
  • Dishwasher operation
  • Apply products
  • Recommend care regimens
  • Skin evaluation
  • Clean equipment
  • Facial massage
  • Blackhead extraction
  • Task prioritization
  • Analytical thinking
  • Google Drive
  • Cultural awareness
  • Customer service excellence
  • Customer service and assistance
  • Customer service in Spanish

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Customer Service

Wegmans Supermarket
05.2023 - Current

Aesthetician

Jp's Massage
10.2021 - Current

Food Service Cook

JuicyGreens
05.2018 - Current

Aesthetician -

CIFES
Leidy Hernandez