Leidy Perez
Riverhead,NY
Summary
Dynamic and results-driven professional, known for delivering exceptional customer service and Achieving a 10% increase in sales. Fluent in Spanish, with strong leadership and time management skills, dedicated to maintaining a clean and welcoming environment.
Overview
4
4
years of professional experience
Work History
Barista
Dunkin’ Donuts
11.2020 - Current
- Delivered outstanding customer service to 300+ customers daily, ensuring 95% customer satisfaction rate
- Prepared 200+ beverages and food items daily, maintaining quality and efficiency standards
- Collaborated with teammates to achieve a 10% increase in sales and 95% customer satisfaction
- Conducted book inspections, verifying content quality and compliance with company standards.
- Supported store management with training new employees
Waitress
Cliffs Elbow Too
06.2023 - 09.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Delivered outstanding costumer service to 300+ costumers daily, ensuring 95% customer satisfaction rate.
- Collaborated with teammates to achieve a 10% increase in sales and costumer satisfaction rate.
- Conducted book inspections, verifying content quality and compliance with company standards.
Education
Riverhead High School
Riverhead, NYSkills
- Fluent in Spanish
- Positive and professional
- Leadership
- Cleanliness
- POS
- Time management
- Friendly and outgoing
- Cash handling
Timeline
Waitress
Cliffs Elbow Too
06.2023 - 09.2023
Barista
Dunkin’ Donuts
11.2020 - Current
Riverhead High School
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