Results-driven tech sales executive with a proven track record in IT solution sales, managed services, and consulting. Expert in driving sales and building client relationships through a customer-focused approach and technical expertise.
Overview
5
5
years of professional experience
Work History
Associate Sales Manager
Concentrix
01.2023 - 09.2024
Led and supervised a multifaceted team of 11 members across four territories and two countries
Maintained a high level of performance, consistently exceeding expectations with quarterly scores at 103%.
Crafted persuasive presentations targeting potential clients, showcasing the benefits of our offerings
Successfully guided and empowered team members to surpass revenue targets.
Developed sales projections and timetables to align with productivity objectives
Senior Account Manager
Concentrix
10.2021 - 12.2022
Developed personalized performance metric reports for clients that highlighted growth in sales volume and ROI.
Created, executed, and presented strategies to enhance customer satisfaction through the creation of personalized renewal plans to executive management and 'C' level decision-makers and influencers.
Engaged in comprehensive discussions with clients to address RFP scope and strategic requirements
Consistently achieved an average attention rate of 140%, with a yearly contract growth rate of 27%, while maintaining a perfect record of zero non-renewals.
Account Executive
Otter
07.2021 - 10.2021
Successfully secured net new customers by executing complete sales process
Maintained 100% monthly average sales attainment rate.
Conducted sales presentations and product demos for prospective clients
Business Development Representative
Untappd
Wilmington, USA
09.2019 - 07.2021
Consistently achieved 100% and 106% attainment on qualified leads
Maintained strong communication with NCNS customers to support sales growth for AE partner
Implemented successful client acquisition plan by leveraging digital channels along with traditional methods
Conducted in-depth evaluations with prospects to qualify sales calls for AE partners.
Education
Associates of Arts - Psychology
Harrisburg Area Community College
Harrisburg, PA
05.2014
Skills
Azure
AWS
Microsoft Unified Support & Dynamics
Team Building and Leadership
Co-Pilot
Customer Relationship Building
Salesforce
Wideorbit
Salesloft
Talkdesk
Outreach
Zoominfo
Gong
Awards
Entertainer of the year, Mad Hatter Productions
2013
2014
Quarterly culture award for collaboration and resilience, Untappd
Sales amplifier of the quarter, Concentrix, Q1 2022
Sales leader of the Quarter, Concentrix, Q4 2023
Accomplishments
Concentrix Sales Amplifier Award, Q2 2022
Concentrix Sales Leader Award, Q4 2023
Untappd Culture Award for Collaboration & Resilience, Q4 2020