Christopher Gutierrez

A highly dynamic and motivated hard-working individual, that’s has a passion to pursue his goal of becoming a Software developer. I would say one of my strongest characteristics is just the fact that I love working and talking to people, building as many relationships/ connections with people and just learning as much from them. I also just truly care about succeeding at where I’m currently working and trying different ways of improving my team as much as possible, while being fun and positive character.

CompTIA A+ Essentials

• Acquired in-depth knowledge of computer assembly and hardware components.
• Developed expertise in troubleshooting a variety of devices and resolving technical issues.
• Gained a comprehensive understanding of the OSI model and networking principles.
• Acquired technical proficiency in Cat5e, Cat6 Ethernet cables, and fiber optic cabling.
• Enhanced skills in user communication for effective issue resolution.
• Mastered the process of creating and managing support tickets for both resolved and unresolved issues.
  

MD-102 Explore Endpoint Management

• Gained hands-on experience with Windows Active Directory (AD) and virtual machine environments.
• Proficient in configuring and managing systems running Windows operating systems.
  

Google IT Technical Support Fundamentals Course

• Gained knowledge of various aspects of Information Technology, including computer and network hardware, and troubleshooting strategies.