Leif Peterson
Sioux City,IA
Summary
Proven leader in food service management, with strong problem-solving and customer service skills. Dedicated to providing highest level of service to guest and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
13
13
years of professional experience
Work History
Cook, Team Lead, Supervisor
Unity Point Health
01.2019 - Current
- Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared 5 different meals daily for an average of 160 people under time constraints for timely service during peak hours.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Trained 10 new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Ensured accuracy in financial reporting by reconciling daily sales transactions and cash drawer balances.
- Conducted regular audits of cash registers, reconciling discrepancies in a timely manner.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Food Operations Sergeant
US Army Reserve
10.2011 - 03.2023
- Coordinated logistics for large-scale catering events, successfully providing meals for hundreds of guests on time and within strict budget constraints.
- Optimized procurement processes, securing reliable suppliers who provided high-quality ingredients at competitive prices.
- Improved kitchen safety standards by conducting regular inspections, identifying potential hazards, and implementing corrective actions.
- Exceeded customer satisfaction expectations through excellent presentation of dishes and attentive service during special events.
- Reduced food waste significantly by closely monitoring inventory levels and adjusting orders accordingly.
- Managed food storage areas effectively, ensuring proper organization and rotation of perishable items for optimal freshness.
- Mentored over 100 team members in culinary techniques and best practices, fostering a culture of continuous improvement within the kitchen staff.
- Enforced strict compliance with food safety regulations, leading to consistently high scores of 95% or higher on health inspections.
Kitchen Manager
United Vending Food Service
07.2020 - 11.2020
- Fostered culture of continuous improvement, encouraging staff to contribute ideas for operational enhancements.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Production Worker
Dean Foods
01.2015 - 04.2018
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Education
Associate of Arts - Secondary Education
Western Iowa Tech Community College
Sioux City, IA01.2015
Skills
- Recipe creation
- Staff Management
- Shift Scheduling
- Goal-Oriented
- Staff Development
- Team building
- Relationship Building
Timeline
Kitchen Manager
United Vending Food Service
07.2020 - 11.2020
Cook, Team Lead, Supervisor
Unity Point Health
01.2019 - Current
Production Worker
Dean Foods
01.2015 - 04.2018
Food Operations Sergeant
US Army Reserve
10.2011 - 03.2023
Associate of Arts - Secondary Education
Western Iowa Tech Community College
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