Leigh Jefferson Heiss
West Chester,PA
Overview
20
20
years of professional experience
Work History
Business Owner/Artisan
LoveLeigh Craft Co
01.2022 - Current
- Built a successful handmade jewelry business to include $50,000+ yearly in sales through online, retail and in-person sales
- Created and managed sales web site
- Built and fostered fruitful relationships with customers, eight retail stores and dozens of event hosts
- Created and maintained a social media presence including Instagram and Facebook pages
- Designed various marketing materials and social media posts using Canva
Travel Consultant
Marvelous Mouse Travels
01.2020 - 01.2021
- Curated and sold family-friendly vacation packages to a variety of destinations
- Provided guidance and support to clients before, during and after travel
- Demonstrated superior knowledge of specialized travel destinations for children with special needs
Human Resources Coordinator
West Chester YMCA
01.2008
- Managed the hiring process for all incoming employees
- Facilitated training for new hires
- Administrated time cards and payroll
- Worked with employees to effectuate resolution of workplace conflict
Executive Assistant
Wells Fargo Private Mortgage Banking
01.2005 - 01.2008
- Provided administrative support for the director of the Southeastern US
- Facilitated onboarding and training of new hires in the region
- Planned travel and events for all Southeastern US locations
Timeline
Business Owner/Artisan
LoveLeigh Craft Co
01.2022 - Current
Travel Consultant
Marvelous Mouse Travels
01.2020 - 01.2021
Human Resources Coordinator
West Chester YMCA
01.2008
Executive Assistant
Wells Fargo Private Mortgage Banking
01.2005 - 01.2008
Bachelor of Arts - Public Relations, History
UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL
Summary
Hardworking business owner and dedicated mother of two who prioritized building and caring for family. Successfully returned to the professional world and established a thriving handmade business. Strong foundation in writing, graphic design, and sales. Excellent communicator with exceptional interpersonal skills and known for bright and friendly demeanor. Valuable work experience as an intern at the Independence Seaport Museum in Philadelphia, serving as a Tour Group Lead. Also worked as a Guest Services Associate at the Charlotte Museum of History in Charlotte, NC. Dedicated time to volunteering in classroom settings, working closely with children.
Skills
- Excellent customer service skills
- Clear and concise writing ability
- Proficient in Microsoft Office
- Event planning and execution skills
- Conflict resolution
- Multitasking skills
- Accomplished in graphic design and content creation
- Experience in museum settings leading tours and working in guest services
- Volunteer experience working with children in classroom settings
Education
Bachelor of Arts - Public Relations, History
UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL
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