Leigh Mathis
Crestview,Fl
Summary
Sales professional with strong track record in driving revenue growth and market expansion. Known for strategic planning, effective team leadership, and fostering high-performance cultures. Expert in client relationship management, negotiation, and delivering results in dynamic environments. Adaptable and reliable, excelling in collaborative settings to meet evolving business needs.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sales Director
Retail Resilient
05.2024 - Current
- Call, email, and text leads, set zoom demos to present our products and help dealerships generate more leads
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Collaborated with cross-functional teams to develop innovative product offerings that addressed evolving customer demands.
- Exceeded sales goals through effective time management and resource allocations.
- Updated products, service agreements and pricing to retain competitive advantage and generate new customers.
- Expanded market presence through targeted prospecting efforts, leading to increased brand awareness and new business opportunities.
Internet Manager
Step One Automotive
08.2019 - 05.2024
- Provided exceptional customer service by responding promptly to inquiries, resolving issues, and maintaining positive relationships with clients.
- Improved search engine ranking by conducting keyword research and optimizing website content accordingly.
- Managed pay-per-click advertising campaigns for maximum return on investment while adhering to budget constraints.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Sales/Finance manager in training
Halls Motorsports Crestview Fl
04.2019 - 08.2019
- Entered guest into CRM
- Worked up figures for guest
- Upsale guests PPM and extended warranties
- Submitted guests to creditor for finance and countered with bank
- Created contracts for guest to review and sign
BDC Rep / Customer Relations
Allen Turner Chevrolet
01.2017 - 04.2019
- Contact customers thru the submitted sales lead
- Set appointments
- Follow up with Freshup Customers
- Answering sale calls
- Tracking reports
- Streamlined appointment scheduling for increased efficiency and improved customer experience.
- Developed strong business relationships to provide service and value beyond customer expectations.
- Used sales and order management systems and technologies to facilitate exceptional customer service.
- Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
- Boosted sales with proactive follow-up calls and consistent communication with potential clients.
- Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
CSR
Southern Capital Insurance
07.2015 - 12.2016
- Company Overview: (No longer in business)
- Process payments, bind and sell Auto policy's
- Licensed to bind Home policy's
- Daily deposit for works brokerage acct
- Answering phones, filing and receptionist skills
- (No longer in business)
Freelance Photographer/Stay at home mom
08.2007 - Current
- Scheduling photo appts
- Editing photos, burning CD's
- Marketing myself
Owner
Once Upon a Time Photography
04.2006 - Current
- Placing orders
- Bookkeeping
- Finding advertisement
Medical Records File Clerk
Dr. Foley
11.2010 - 05.2011
- Schedule appts, fax requested medical records
- Call in RXs per Dr's instructions
- On the job training for medical asst
- Which includes taking temperature, weight and blood pressure
Medical Receptionist
ABC Pediatrics Crestview Fl
01.2007 - 10.2007
- Scheduling appointments
- Getting patients charts ready for the day
- Collecting co pays and verifying insurance
CSR
Peoples National Bank
11.2005 - 04.2006
- Opened and closed accounts
- Maintained accounts
- Created reports for board members
CSR
Fast Pay Day Loans
04.2005 - 11.2005
- Approved customers for loans
- Head of collections
- Open and Close store
Photographer
JC Penny Portrait Studios
01.2004 - 01.2005
Photographer
Glamour Shots
01.2003 - 12.2003
Photographer
Wal-Mart Portrait Studios aka PCA International
01.2002 - 12.2002
Education
Dental Office Emergencies and Compliance - Disease transmission and Infection Control, Vital signs and CPR Certified, Laboratory Procedures-alginate, heavy and light body impressions, Assist in crown procedures and making acrylics, Dental Cements and removable prosthodontics, Dental Specialties-Moisture Control, Dental dam, Endodontic Procedures, Pediatric Dentistry, Oral and Maxillofacial Surgery, Xrays introduced
Everest College
04.2015
Diploma -
Crestview Senior High
Crestview, Fl01.1999
Skills
- Sales Strategies
- Networking and relationship building
- Goals and performance
- Presentations and public speaking
- Vendor Management
- Sales Pipeline Management
- Business development and planning
- Sales process optimization
- Staff Management
- Business Development
- Key Performance Indicator Tracking
- Sales Reporting
- Sales team training
- Sales Coaching
- Client Relationship Management
- Sales training and leadership
- Social Media Marketing
- Pipeline Development
- Sales funnel management
- Lead Generation
- Performance Evaluations
- Time Management
- Promotional sales events
- Brand Marketing
- Social Media Savvy
- Networking Events
Certification
- Ford Certificates Website Specialist Base Certification.
- Business Development Center Manager Base Certificate.
- Digital U Digital Marketer.
References
- Lindsey Hatchell, 850-826-3416
- Dan Bell, 850-598-9864
Hobbies and Interests
I love working on the computer and being able to be creative.
Locations
- Crestview Fl, Crestview, FL
- Niceville Fl, Niceville, FL
- San Diego Ca, San Diego, CA
- Pensacola Fl, Pensacola, FL
Timeline
Sales Director
Retail Resilient
05.2024 - Current
Internet Manager
Step One Automotive
08.2019 - 05.2024
Sales/Finance manager in training
Halls Motorsports Crestview Fl
04.2019 - 08.2019
BDC Rep / Customer Relations
Allen Turner Chevrolet
01.2017 - 04.2019
CSR
Southern Capital Insurance
07.2015 - 12.2016
Medical Records File Clerk
Dr. Foley
11.2010 - 05.2011
Freelance Photographer/Stay at home mom
08.2007 - Current
Medical Receptionist
ABC Pediatrics Crestview Fl
01.2007 - 10.2007
Owner
Once Upon a Time Photography
04.2006 - Current
CSR
Peoples National Bank
11.2005 - 04.2006
CSR
Fast Pay Day Loans
04.2005 - 11.2005
Photographer
JC Penny Portrait Studios
01.2004 - 01.2005
Photographer
Glamour Shots
01.2003 - 12.2003
Photographer
Wal-Mart Portrait Studios aka PCA International
01.2002 - 12.2002
Diploma -
Crestview Senior High
Dental Office Emergencies and Compliance - Disease transmission and Infection Control, Vital signs and CPR Certified, Laboratory Procedures-alginate, heavy and light body impressions, Assist in crown procedures and making acrylics, Dental Cements and removable prosthodontics, Dental Specialties-Moisture Control, Dental dam, Endodontic Procedures, Pediatric Dentistry, Oral and Maxillofacial Surgery, Xrays introduced
Everest College
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