Leigh Perrott
Eden
Summary
Dedicated public safety and customer service professional with a proven track record of completing daily tasks and enhancing team performance. Known for accepting challenges and adjusting to evolving requirements and protocols. Possesses exceptional analytical, communication, and teamwork abilities that excel in diverse settings. Enthusiastic about making valuable contributions to team achievements and advancing personal skill set, while maintaining a positive outlook and dedication to ongoing improvement in administrative duties.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sr Park Ranger-Central Region
Mecklenburg County Parks and Recreation
11.2017 - Current
- Handled administrative responsibilities such as organizing documents and scheduling calendars.
- Assist with training of Park Rangers on operating procedures
- Assisted with park activities and operations, including visitor services
- Assisted with special park events and projects
- Collaborated with team members to meet daily demands and handle challenging projects
- Verified level of supplies and requested new inventory to meet service levels
- Maintained full compliance with legal, health, and safety regulations
- Performed preventative safety inspections on playground equipment, picnic sites and sports facilities
- Daily use of Microsoft word, SharePoint, and Excel
- Able to use active net to keep track of upcoming rentals and keeping the team informed by putting information on white board
- Provide customer service daily to park patrons
- Provide event rentals with the proper information needed
- 5+ years in person with face-to-face customer service
- Implement regulations within parks for campgrounds, trails, nature preserves and roadways.
- Directed incoming and outgoing traffic during special events and identified available parking areas for drivers.
Security Officer
Allied Universal Protection Services
06.2017 - 11.2017
- Patrolled public areas regularly to detect and resolve unsafe conditions
- Helped resolve investigations by working with local law enforcement to collect, review, and transfer evidence
- Maintained clear and detailed documentation, logging inspections and completing timely incident reports
- Identified security issues with foot patrols of building and grounds
- Secured building entrances and exits, manning security stations and preventing unauthorized access
- Monitored multiple building and grounds areas with CCTV feeds
- Provide customer service to patrons of the buildings, answer questions via phone and in person
Security Officer
US Security Associates
11.2015 - 05.2017
- Patrolled public areas regularly to detect and resolve unsafe conditions
- Contributed to total building security, effectively distributing resources to cover all access points and building areas
- Maintained clear and detailed documentation, logging inspections and completing timely incident reports
- Identified security concerns through regular facility and equipment inspections
- Monitored multiple building and grounds areas with CCTV feeds
- Minimized security breaches with effective locking and monitoring procedures
- Protected building users by screening vehicles, staff and visitors
- Provide customer service to patrons of the buildings, answered questions via phone and in person
Education
Bachelor of Science - Criminal Justice, Psychology Minor
Hilbert College
Hamburg, NY12.2014
Skills
- Client Engagement
- Effective Written Communication
- Decision making
- Strong Prioritization Skills
- Meticulous Attention to Detail
- Office Administration
- Skilled in Microsoft Word Applications
- Client Interaction
- Park Oversight
Certification
FEMA:
IS-15.b: Special Events Contingency Planning for Public Safety Agencies
IS-100.c: Introduction to Incident Command System, ICS-100
IS-37.24: Managerial Safety and Health 2024
Timeline
Sr Park Ranger-Central Region
Mecklenburg County Parks and Recreation
11.2017 - Current
Security Officer
Allied Universal Protection Services
06.2017 - 11.2017
Security Officer
US Security Associates
11.2015 - 05.2017
Bachelor of Science - Criminal Justice, Psychology Minor
Hilbert College
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