Summary
Overview
Work History
Education
Skills
Certification
Timeline
RegisteredNurse

LEIGH SIBERT

Waynesburg,PA

Summary

Accomplished Registered Nurse Case Manager with 15+ years of experience dedicated to quality care of diverse patients. Skillfully blend hands-on skills with advanced background in on-site, inpatient, outpatient, travel and work from home settings. Work effectively with all levels of healthcare providers, physicians and administrators to address patient needs.

I am looking forward to advancing my career into the Pharmaceutical arena in order to continue to maintain growth in my knowledge and expertise in various levels and types of educational and support nursing.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registered Nurse

UBC -Case Manager/Call Center - AbbVie
04.2021 - Current
  • Handle inbound and outbound contacts from various sources (patients, healthcare providers, client, etc.) related to several specific programs.
  • Maintain working knowledge of program guidelines, medication, or disease being referenced in call scripts, frequently asked questions, project specific procedures and program reference material.
  • Report and confirmation of adverse events and product quality complaints are processed in accordance with company SOPs.
  • Be on call after hours and on weekends with 30 min. call back requirement as needed.
  • Document all communications in the appropriate application contact log in accurate, concise, and timely manner.
  • Assists with creation and review of approved medical information responses.
  • Escalate potential problems or issues that require management's immediate attention and assist with trouble shooting and resolution.
  • Other duties as assigned by Project Manager, Coordinating Center Manager, Coordinating Center Director, and as determined by SOPs.
  • Provided education and support to various stakeholders including patients, caregivers and HCPs.
  • Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
  • Provided training and support of new employees.

Registered Nurse, Case Manager

Amedisys Hospice - Masontown, PA
07.2020 - 04.2021
  • Direct Patient Care at end of life and all registered nurse scope of practice duties indicated
  • Accurate and clear documentation and other duties as assigned by leadership.
  • Managed and streamlined referral queues of up to 10 by efficiently prioritizing patients and clearing insurance obstacles.

Director of Admissions/Marketing, RN Supervisor

Guardian HealthCare - Waynesburg, PA
07.2018 - 04.2021
  • Census Management, Marketing, Outreach
  • Clinical review of referral
  • Participated in all department manager meetings
  • Quality Control, Data Review
  • Corporate Reports and other duties as assigned
  • Supervisor for all staff
  • Administrator On Call
  • Staffing and support.

Education

Master of Science - Nursing Leadership

West Virginia Wesleyan College
Buckhannon, WV
05.2019

Skills

  • Proficient in searching published medical information to include approved websites, important safety information, prescribing information and any additional approved resources
  • Excellent networking and communication skills with all stakeholders
  • Focus on providing exceptional customer support to all stakeholders to achieve superior customer satisfaction in order to project and maintain a positive company reputation
  • Ability to work and be productive member of a team as well as autonomous productivity

Certification

  • Registered Nurse licensed in PA
  • WV
  • CA

Timeline

Registered Nurse

UBC -Case Manager/Call Center - AbbVie
04.2021 - Current

Registered Nurse, Case Manager

Amedisys Hospice - Masontown, PA
07.2020 - 04.2021

Director of Admissions/Marketing, RN Supervisor

Guardian HealthCare - Waynesburg, PA
07.2018 - 04.2021

Master of Science - Nursing Leadership

West Virginia Wesleyan College

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