Summary
Overview
Work History
Education
Skills
Timeline
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Leigha Cutshaw

Asheville,NC

Summary

Dynamic and results-oriented professional with extensive experience at Walmart, excelling in roles from Overnight Stocker to Overnight Manager. Demonstrated expertise in stock replenishment and fostering team collaboration led to significant improvements in store organization and customer satisfaction. Skilled in pallet jack operation and adept at enhancing team productivity, consistently achieving and surpassing sales targets.

Overview

9
9
years of professional experience

Work History

Overnight Stocker

Walmart
06.2023 - Current
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.

Overnight Manager

Walmart
10.2020 - 05.2023
  • Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
  • Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
  • Reduced employee turnover through effective communication, training, and mentorship of staff members.
  • Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
  • Enhanced team productivity by effectively delegating tasks and setting priorities for the overnight crew.
  • Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
  • Fostered a positive work atmosphere by recognizing hard work among team members, promoting collaboration and camaraderie within the team.
  • Created strategic plans in collaboration with upper management to increase sales during overnight hours, taking advantage of unique customer demographics and shopping patterns.

Family Babysitter

Family
01.2016 - 12.2019
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Helped children learn how to complete small chores appropriate for age level.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
  • Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
  • Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Enhanced children''s well-being by providing a safe and nurturing environment.
  • Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Provided healthy meals and snacks for children, adhering to any dietary restrictions or preferences.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
06.2018

Skills

  • Stocking shelves
  • Stock rotation
  • Pallet jack operation
  • Product restocking
  • Heavy lifting
  • Maintaining safety
  • Label reading
  • Handheld scanner use
  • Stock replenishment
  • Efficient movement
  • Shelf organization
  • Equipment monitoring
  • Moving merchandise

Timeline

Overnight Stocker

Walmart
06.2023 - Current

Overnight Manager

Walmart
10.2020 - 05.2023

Family Babysitter

Family
01.2016 - 12.2019

High School Diploma -

Penn Foster Career School

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Leigha Cutshaw