Leigha Daniel
Bellevue,OH
Summary
Dynamic Behavioral Health Technician with a proven track record at Recovery Institute Ohio, adept in conflict de-escalation and mental health support. Excelled in crisis intervention and group facilitation, enhancing patient safety and fostering teamwork. Skilled in documentation and critical thinking, consistently delivering compassionate care and achieving positive outcomes.
Overview
22
22
years of professional experience
Work History
Behavioral Health Technician
Recovery Institute Ohio
02.2024 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Searched resident belongings prior to and during stays.
- Performed client intake procedures according to internal standards for new admissions.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
- Used Kipu to document patient information, progress notes, and treatment plans.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Treated clients and families with respect and dignity.
Kitchen Manager
Bellevue Eagles
11.2023 - 04.2024
- Assisted in managing daily operations, ensuring timely preparation of meals during peak hours.
- Trained new kitchen staff members, fostering a positive team culture and improving overall productivity.
- Actively participated in continuous improvement initiatives aimed at enhancing kitchen operations.
- Handled customer concerns efficiently, resolving issues promptly to maintain high levels of satisfaction.
Shift Supervisor
Pizza House West
03.2003 - 06.2009
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
CDCA-License - Chemical Dependency Counselor Assistant
Addiction Counselor CE
Online10-2024
Diploma - Medical Office Specialist
Ohio Business College
Sandusky, OH08-2006
High School Diploma -
Alpha Omega Christian School
Bellevue, OH02-2002
Skills
- Conflict de-escalation
- Documentation skills
- De-escalation Strategies
- Mental Health Support
- Client Transportation
- Patient Observation
- Group facilitation
- Rounds management
- Substance abuse experience
- Incident Reporting
- Walking rounds
- Admissions intake
Timeline
Behavioral Health Technician
Recovery Institute Ohio
02.2024 - Current
Kitchen Manager
Bellevue Eagles
11.2023 - 04.2024
Shift Supervisor
Pizza House West
03.2003 - 06.2009
CDCA-License - Chemical Dependency Counselor Assistant
Addiction Counselor CE
Diploma - Medical Office Specialist
Ohio Business College
High School Diploma -
Alpha Omega Christian School
Similar Profiles
Brandi SupinaBrandi Supina
Behavioral Health Technician at Recovery Institute of OhioBehavioral Health Technician at Recovery Institute of Ohio
Andrea Catherine PappasAndrea Catherine Pappas
Primary Therapist at Recovery Institute of OhioPrimary Therapist at Recovery Institute of Ohio
Elzie Joe Shepherd JrElzie Joe Shepherd Jr
Driver at The Ohio Recovery CenterDriver at The Ohio Recovery Center
TRACY PALMTRACY PALM
DC Coordinator at PPC IndustriesDC Coordinator at PPC Industries
Paul OwensPaul Owens
Diesel Technician at Erie BlacktopDiesel Technician at Erie Blacktop