Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Leigha Goss

Orlando,FL

Summary

Experienced in delivering exceptional customer service and efficiently managing time in fast-paced, high-stress environments. Upholds quality standards and organizational excellence. Seeking a new location to broaden knowledge and improve skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Foxtail Coffee Company
01.2025 - Current
  • Maintained a clean and organized bar for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers and coworkers during high-stress periods to promote a fun, positive environment.
  • Maintained and operated espresso machines, coffee grinders, coffee brewers, and other related equipment.
  • Closely followed food hygiene regulations to minimize risk of contamination.
  • Reviewed and reported inventory to ensure all items were sufficiently supplied, considering expiration dates and FIFO guidelines.
  • Memorized Foxtail coffee recipes, including seasonal drinks when announced.

Clerical Intern

Dobbs Equipment
05.2024 - 08.2024
  • Organized records and files of customers for yearly review.
  • Improved filing system efficiency by reorganizing and updating documents from paper to online databases.
  • Promptly received and forwarded incoming communications, such as phone calls and emails to appropriate staff.
  • Proofread documents, ensuring quality of documentation and consistent content.
  • Kept office supplies well organized and sufficiently stocked.

Volunteer

Peggy Adams
04.2022 - 01.2024
  • Cared for over a dozen kittens by feeding and bathing, cleaning litter boxes, and supervising playtime.
  • Monitored health of animals, reporting any issues to shelter staff for resolution.
  • Assisted with adoption process by providing information about animals to potential adopters.
  • Provided companionship and comfort to animals in need of attention.
  • Maintained detailed records of animal care and feeding schedules to track animal care and history.
  • Documented animals' weight, size, and condition for review by senior staff.
  • Closely followed pet care instructions for dietary needs and medication routines.

Babysitter

Families In The Community
05.2021 - 08.2023
  • Prepared healthy, age-appropriate snacks and meals.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Assisted children with homework assignments and projects across different subjects.
  • Reassured children when upset providing emotional support and stability.
  • Supervised children engaged in physical activity

Education

Bachelor of Science - Forensic Science

University of Central Florida
Orlando
05-2027

High School Diploma -

Seminole Ridge Community High School
05.2023

Skills

  • Self-motivated
  • Attention-to-detail
  • Exceptional customer service
  • Effective communicator
  • Team player
  • Efficient time management
  • Cash handling
  • POS system operation

Certification

  • Food Safety and Sanitation Training
  • Food Manager Training

Timeline

Barista

Foxtail Coffee Company
01.2025 - Current

Clerical Intern

Dobbs Equipment
05.2024 - 08.2024

Volunteer

Peggy Adams
04.2022 - 01.2024

Babysitter

Families In The Community
05.2021 - 08.2023

Bachelor of Science - Forensic Science

University of Central Florida

High School Diploma -

Seminole Ridge Community High School

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Leigha Goss