Leigha Morris
Janesville,WI
Overview
7
7
years of professional experience
Work History
Assistant Manager
Cave Enterprises
Janesville, WI
04.2017 - 04.2022
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained up-to-date knowledge of company products and services.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Supervised daily operations including scheduling shifts, assigning duties.
- Coordinated with other departments to ensure smooth flow of operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Communicated regularly with customers to gain insights into their needs.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on developing strategic plans for achieving business goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
Deli Clerk
Piggly Wiggly Grocery Store
Evansville , WI
08.2015 - 04.2016
- Offered suggestions for additional items that would complement customer's order selections.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Maintained cleanliness of the deli area and equipment.
- Adhered to health and safety standards while preparing food.
- Prepared all food orders according to customer specifications.
Timeline
Assistant Manager
Cave Enterprises
04.2017 - 04.2022
Deli Clerk
Piggly Wiggly Grocery Store
08.2015 - 04.2016