Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier/Sales Associate Specialist
Gasser Hardware
Lancaster, WI
03.2023 - 04.2024
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Delivered high level of customer service to patrons using active listening and engagement skills.
Stocked shelves with merchandise when needed.
Answered phone calls to assist customers with questions and orders.
Offered customers carry-out service at completion of transaction.
Remained aware of surroundings and secured cash to minimize loss potential.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Poston Butte High School
Florence, AZ
Skills
Payment Processing
Payment Collection
POS Systems
Drawer balancing
Cash Handling
Inventory Management
Customer service excellence
Merchandise Restocking
Complex Problem-Solving
Customer Relations
Time management skills
Sales expertise
Affiliations
swim
dance
track & field
community service
FBLA
Accomplishments
FBLA Arizona, Critical thinking skills award
Poston Butte High School, swim most valuable player, awarded certification for varsity swim
Certification
ServSafe National Restaurant Association Certificate of Achievement Food handler
Timeline
Cashier/Sales Associate Specialist
Gasser Hardware
03.2023 - 04.2024
Poston Butte High School
ServSafe National Restaurant Association Certificate of Achievement Food handler
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