Leighann Adair
Needville,Texas
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Kennel Technician
Fort Bend County
Rosenberg, TX
08.2023 - Current
- Provided daily care for animals, including feeding, grooming, and exercise to promote health and well-being.
- Assisted veterinary staff with animal health checks and medication administration.
- Ensured cleanliness of kennels and common areas, contributing to a safe and hygienic environment for animals and visitors.
- Educated public on adoption processes and animal care, fostering community engagement and responsible pet ownership.
Manager
Cato Fashions
Rosenberg, TX
03.2023 - 08.2023
- Enforced customer service standards and resolved customer problems, enhancing overall service quality.
- Exercised judgment in escalating concerns and resolving issues, ensuring timely resolutions.
- Established processes to ensure efficient workflow throughout the organization.
- Assigned tasks to associates based on skill levels, optimizing team performance and workflow.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Entered time and attendance logs in preparation for payroll.
Coordinator
Marshalls TJX Companies
Rosenberg, TX
10.2022 - 03.2023
- Planned and managed operations to achieve objectives within budgets.
- Enhanced team performance by collaborating with diverse teams on key projects.
- Reviewed employees' work to ensure adherence to quality standards and compliance with procedures.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Resolved customer complaints and addressed inquiries to improve customer satisfaction.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Guided employees in handling difficult or complex problems.
Education
High School Diploma -
Needville High School
Needville, TX01-2020
Some College (No Degree) - Cosmetology Education
Wharton County Junior College
Rosenberg, TXSkills
- Performance Management
- Financial Management
- Staff Development
- Operations management
- Team collaboration
- Customer service
- Business Development
- Schedule Preparation
Timeline
Kennel Technician
Fort Bend County
08.2023 - Current
Manager
Cato Fashions
03.2023 - 08.2023
Coordinator
Marshalls TJX Companies
10.2022 - 03.2023
High School Diploma -
Needville High School
Some College (No Degree) - Cosmetology Education
Wharton County Junior College