Summary
Overview
Work History
Education
Skills
Software
Work Availability
Timeline
Dominic  Vigari

Dominic Vigari

Whiteville,NC

Summary

With a proven track record at All Creatures Great & Small, I excel in kennel maintenance and feeding management, enhancing animal welfare and customer satisfaction. My adeptness in behavior observation and safety control, coupled with a strong ability to foster team collaboration, has significantly improved operational efficiency.

Overview

28
28
years of professional experience

Work History

Kennel Technician

All Creatures Great & Small
07.2024 - Current
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.

English Teacher

Whiteville City Schools
07.2021 - 06.2024
  • Prepared comprehensive English curriculum for multiple classes.
  • Prepared and implemented lesson plans covering required course topics.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Designed and implemented assessments to measure student progress in English language learning.
  • Attended department meetings to develop and update course curricula.
  • Designed and facilitated group projects to foster teamwork and problem-solving skills.
  • Kept classroom organized, clean and safe for students and visitors.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
  • Created and implemented activities to foster critical thinking skills of students.
  • Provided guidance and mentoring to students regarding academic, social and emotional issues.
  • Promoted culture of inclusion, respect and collaboration in classroom.
  • Built variety of formative and summative assessments to measure student progress.
  • Encouraged students to take active role in learning and academic success.
  • Created and maintained safe and orderly classroom environment conducive to learning.
  • Utilized data to inform instructional decisions and personalize learning.
  • Monitored student progress and provided feedback to both students and parents.
  • Established and maintained professional relationships with students, staff, parents and community members.
  • Supported development of individualized education plans for students with special needs.
  • Produced engaging lesson plans and activities to help students master learning objectives.

Commercial Landscape Installation Technician

Phoenix Landscape Management
04.2017 - 07.2021
  • Performed planting, watering, mulching, and edging of lawns.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Coordinated with other landscaping professionals to improve outdoor areas.
  • Prepared soil for planting and sowing.
  • Developed and maintained efficient irrigation system for outdoor areas.
  • Removed debris and waste from outdoor areas.
  • Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
  • Designed programs for landscape maintenance, pest management, composting, and other related topics.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Installed stonework according to landscape design plan and client specifications.
  • Cut trees and shrubs to shape and maintain landscape.
  • Collaborated with gardeners to plan and design outdoor spaces.
  • Assisted with irrigation system maintenance and repair.
  • Utilized lawn striping methods for healthy grass growing and appearance.
  • Maintained gardening tools by replacing blades and fluids.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.

Dairy/ Frozen Food Manager

Food Lion Delhaize Group
05.2012 - 12.2016
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Developed detailed plans based on broad guidance and direction.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Defined clear targets and objectives and communicated to other team members.

Store Manager

Sam's Pitt Stop
01.2010 - 11.2011
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Approved regular payroll submissions for employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Assisted with hiring, training and mentoring new staff members.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reported issues to higher management with great detail.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Adjunct English Instructor

Bladen Community College
08.2008 - 06.2010
  • Marked lesson notes, corrected errors and made useful suggestions on written assignments for improved writing communication performance.
  • Supervised academic work of students in advanced grammar, modern American literature, European literature and English composition.
  • Recommended and administered appropriate solutions, sanctions and discipline for non-compliance to rules and standards for student performance and behavior.
  • Upheld commitment to educational excellence and fostered atmosphere of mutual respect and trust.
  • Established and maintained rapport with other staff, students and parents to facilitate communication and academic progress.
  • Organized, prepared, and revised Developmental English course material and applied technological options for online and course-related software.
  • Organized, prepared, and revised Developmental English course material and applied technological options for online and course-related software.
  • Organized, prepared, and revised Developmental English course material and applied technological options for online and course-related software.
  • Contributed to positive academic and social tone of school by demonstrating professionalism and enthusiasm for academic community.
  • Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
  • Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
  • Taught English language to Adult Learners/ New Students students in classroom setting.
  • Assigned books and other materials to improve reading comprehension.
  • Encouraged participation by maintaining positive attitude and proactively engaging students in activities and lessons.
  • Improved student performance by defining clear goals and communicating performance metrics.
  • Made use of available technologies in daily learning, such as Moodle and Information Highway/ Simulcast.
  • Designed and developed instructional activities using data from student learning style assessments.
  • Used effective teaching techniques and learning strategies in translating lesson plans into productive student learning experiences
  • Sourced optimal curricula and developed lesson plans to fully cover target material for each course.
  • Developed interesting lectures and educational activities to maximize learning within classroom.
  • Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
  • Employed diverse teaching approaches to help students of all abilities understand material.
  • Developed lesson plans and adapted curriculum to meet individual needs of students

Store Manager

RadioShack / Cox Electronics, DBA
01.2000 - 04.2008
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Completed point of sale opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Assisted with hiring, training and mentoring new staff members.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reported issues to higher management with great detail.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Assistant Store Manager

Winn Dixie Supermarket
11.1996 - 01.2001
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Created and maintained safe and secure work environments for employees.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

Bachelor of Arts - English

University of North Carolina At Pembroke, Pembroke, NC
  • 3.61 GPA
  • Sigma Kappa Delta Member

Skills

  • Kennel maintenance
  • Feeding management
  • Animal monitoring
  • Safety control
  • Behavior observation
  • Exercise management
  • Operational budgeting
  • Hourly shift management
  • Security system monitoring
  • Competitor monitoring
  • Goals and performance
  • Bank deposit procedures
  • Health and wellbeing
  • Teaching strategies
  • Project-based learning
  • Group leadership
  • Background in English

Software

Microsoft 365 Suite

Google Education Suite

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Kennel Technician - All Creatures Great & Small
07.2024 - Current
English Teacher - Whiteville City Schools
07.2021 - 06.2024
Commercial Landscape Installation Technician - Phoenix Landscape Management
04.2017 - 07.2021
Dairy/ Frozen Food Manager - Food Lion Delhaize Group
05.2012 - 12.2016
Store Manager - Sam's Pitt Stop
01.2010 - 11.2011
Adjunct English Instructor - Bladen Community College
08.2008 - 06.2010
Store Manager - RadioShack / Cox Electronics, DBA
01.2000 - 04.2008
Assistant Store Manager - Winn Dixie Supermarket
11.1996 - 01.2001
University of North Carolina At Pembroke - Bachelor of Arts, English
Dominic Vigari