Leigh Silver
BSBA, EMT-Basic
Dallas,TX
Summary
Federally certified, stated licensed and practicing EMT-Basic of 3.5 years with 12 years of customer service experience. Adept in handling all facets of the future role, both hands-on and administrative, all while improving processes as well as employee and stakeholder relations.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
Work History
EMT-Basic
Acadian Ambulance Services Incorporated
Dallas, TX, United States
09.2018 - Current
- Administer Basic Life Support (BLS) skills during both emergency and scheduled transports
- Assist EMT-Paramedic with advanced medical interventions
- Transport patients in all environments (weather, traffic, emergencies, etc.) while maintaining personal composure and exercising safe and effective defensive driving skills
- Receive and give report during interfacility transports, both emergency and scheduled
- Maintain cleanliness, organization, safety and inventory of truck
- Create and submit Patient Care Reports (PCRs) that include narratives, physical assessments, vital trends and demographic information and treatments administered
- Communicate and assist patients and family members with physical and emotional support, all while maintaining a professional and dignity-based environment
Clerk
QuikTrip
Plano, Texas
06.2018 - 01.2019
- Maintain cleanliness, organization and safety of store
- Conduct hundreds of fast-paced monetary transactions that involve strongly regulated items such as gasoline, fresh food, alcohol, tobacco, lottery tickets, etc.
- Report to shift manager/general manager any questions, comments or concerns of anyone involved in the company and its daily transactions.
General Manager
Ruibal's Plants of Texas
03.2011 - 09.2017
- Provide leadership and support to 30+ employees
- Immensely improve customer relations in a community-driven environment
- Consecutively obtain sales goals on a weekly basis
- Take initiative in changing status quo formats to expand areas of revenue
- Foster and maintain pivotal supply chain relationships to ensure the best quality and prices for customers
- Organize and coordinate successful quarterly public functions to promote the local economy
- Responsible for recruitment and termination processes
- Uphold compliance to city code
- Report to company owners; Communicate updated statuses, needs, goals, issues, suggestions and priorities
Crew Member
Chipotle Mexican Grill
Plano, TX
10.2014 - 04.2015
- Conduct opening and closing procedures and restocking for the morning crew.
- Serve hundreds of meals non-stop for entire shift.
- Ring up 500+ customers on a daily basis-simultaneously held responsible for orderliness of the store.
Sandwich Artist
Subway
Crandall, TX
11.2010 - 01.2011
- Effectively and properly handled food-related transactions
- Executed daily duties such as cleaning and preparing food based on strict regulation
- Conducted closing process which included taking an inventory of food, counting and balancing cash drawers and securing the store at night
Guest Specialist
MOOYAH Burgers, Fries & Shakes
Plano, TX
07.2010 - 11.2010
- Communicated with customers in a fast-paced atmosphere; prepared tickets for fast food orders
- Took calls from to-go customers while simultaneously satisfying face-to-face customers
- Cleaned various areas of the store at all times possible
File Clerk
Texas Urology
06.2006 - 08.2007
- Meticulously organized medical documents
- Mailed out confidential reports to valued patients
- Collate physical presentation material for physicians to present to television broadcasting networks
Education
General Coursework: Pre-PA -
Dallas College
Dallas, TX 07.2018 - 06.2021
EMT-B Studies (Certificate of Completion) -
RC Health Services
Plano, TX 11.2017 - 06.2018
Bachelor of Science - Business Administration
The University of Texas At Dallas
Richardson, TX 01.2013 - 12.2015
General Coursework - Accounting
Brookhaven College
Farmers Branch, TX 07.2011 - 04.2013
Skills
Teamworkundefined
Certification
NREMTB
Accomplishments
2022 North Texas EMT of the Year
Volunteer Work
Explorer's Program: Advisor-Educate young minds about EMS and life-saving skills and equipment with hands-on practice and science-based explanation.
Affiliations
American Academy of Physician Assistants
Timeline
EMT-Basic
Acadian Ambulance Services Incorporated
09.2018 - Current
General Coursework: Pre-PA -
Dallas College
07.2018 - 06.2021
Clerk
QuikTrip
06.2018 - 01.2019
EMT-B Studies (Certificate of Completion) -
RC Health Services
11.2017 - 06.2018
Crew Member
Chipotle Mexican Grill
10.2014 - 04.2015
Bachelor of Science - Business Administration
The University of Texas At Dallas
01.2013 - 12.2015
General Coursework - Accounting
Brookhaven College
07.2011 - 04.2013
General Manager
Ruibal's Plants of Texas
03.2011 - 09.2017
Sandwich Artist
Subway
11.2010 - 01.2011
Guest Specialist
MOOYAH Burgers, Fries & Shakes
07.2010 - 11.2010
File Clerk
Texas Urology
06.2006 - 08.2007
NREMTB
DSHS-TX
AHA BLS CPR
Ambulance Personnel Permit (Dallas)
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