LEIGHLA KALAHIKI-HALL
Austin,AR
Summary
Dedicated Human Resources professional with over 15 years of leadership and workforce management experience. Holds a Bachelor of Business Administration in Human Resource Management with experience supporting recruitment, onboarding, employee relations, training, compliance, and organizational development initiatives. Skilled in policy implementation, personnel administration, records management, and collaborating with leadership to ensure effective HR operations. Known for building strong employee relationships, maintaining confidentiality, ensuring compliance with employment regulations, and contributing to positive, high-performing workplace environments.
Overview
16
16
years of professional experience
Work History
Lead Recreation Attendant
MCCS Semper Fit
Kaneohe, Hawaii
07.2017 - 07.2022
- Supported military service members and families by providing information, guidance, and access to recreation and wellness resources.
- Built and maintained positive relationships with military personnel, family members, and community stakeholders.
- Promoted programs and services through customer engagement and outreach efforts.
- Trained and mentored new employees on customer service standards, operational procedures, and organizational policies.
- Coordinated facility schedules, events, and activities while ensuring high-quality service delivery.
- Maintained inventories, records, and operational reports with accuracy and accountability.
Area/District Manager
Genesco
Honolulu, Hawaii
10.2011 - 02.2016
- Directed operations across six retail locations, supervising teams of up to 25 managers and associates.
- Conducted recruiting, interviewing, hiring, onboarding, coaching, and performance management activities.
- Delivered training sessions and presentations on leadership, customer service, and operational procedures.
- Developed strong relationships with vendors, stakeholders, and community partners.
- Analyzed operational data and generated reports to improve organizational performance and efficiency.
- Resolved employee and customer concerns through effective communication and problem-solving.
Assistant Manager
Champs Sports
Honolulu, Hawaii
01.2007 - 03.2011
- Assisted with recruiting, interviewing, hiring, and training team members.
- Coordinated daily operations while ensuring exceptional customer service and employee engagement.
- Conducted coaching and performance discussions to support employee growth and development.
- Supported community outreach initiatives and promotional events.
- Maintained positive relationships with customers and team members.
Education
Bachelor of Business Administration (BBA) - Human Resource Management
University of Wisconsin–Green Bay
Green Bay, WI03-2026
Associate of Arts - Business
University of Phoenix
Phoenix, AZ03-2024
Skills
- Human Resources Management
- Recruitment & Talent Acquisition
- Employee Relations
- Onboarding & New Hire Orientation
- Benefits Administration
- Payroll Coordination
- HR Policy Administration
- Performance Management
- Employee Training & Development
- Personnel Records Management
- Team Leadership & Staff Development
- Conflict Resolution
- Organizational Development
- Process Improvement
Timeline
Lead Recreation Attendant
MCCS Semper Fit
07.2017 - 07.2022
Area/District Manager
Genesco
10.2011 - 02.2016
Assistant Manager
Champs Sports
01.2007 - 03.2011
Bachelor of Business Administration (BBA) - Human Resource Management
University of Wisconsin–Green Bay
Associate of Arts - Business
University of Phoenix