Leighlin Hines
Elmont,NY
Summary
Proven team player and efficient cook, excelled at Delaware North by mastering multitasking and meal preparation under tight deadlines. Quickly promoted to Team Trainer at Five Guys for outstanding performance in training and customer service. Skilled in kitchen equipment and safety protocols, with a knack for fostering teamwork and collaboration. Currently still at Shake Shack and working to become Trainer, Cross Trainer and more. Fluent in English and moderate in Spanish, consistently enhancing customer satisfaction and operational efficiency. I am also in College and am studying Psychology with hopes to work in the medical field under Psychiatry.
Overview
3
3
years of professional experience
Work History
Team Member
Shake Shack
11.2023 - Current
- Developed skills on Grill, Fry, and Bun stations
- Kept work areas clean, organized, and safe to promote efficiency and team safety for inspections.
- Learned all required "shack standard" tasks quickly to maximize performance in less than 5 months
- Assisted customers with the Kiosk POS when needed
- Gained recognition for quick understanding and efficiency on all stations
- Contributed to team wait times by completing jobs quickly and accurately.
Cook
Delaware North
03.2023 - 03.2024
- Prepared meals efficiently under time constraints for timely service during peak rush times during Islander games.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously while communicating with team.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Team Trainer
Five Guys Burger And Fries
05.2021 - 04.2023
- Worked and understood all stations at Five Guys within first few months which led to Trainer promotion.
- Trained new hires and other employees in customer service, food safety, and performance requirements.
- POS Register
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained a safe and clean workplace for Steritech inspections.
- Opened and closed store efficiently.
Education
Associate of Arts - Psychology
St. John's University
Jamaica, NY05.2027
High School Diploma -
Elmont Memorial High School
Elmont, NY06.2023
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Kitchen Equipment
- Fluent in English, Moderate in Spanish
- Safety understanding for inspections
- Training and mentoring
- Order Preparation
Track All County
Worked with Relay team to run state standard time on the road to nationals.
Timeline
Team Member
Shake Shack
11.2023 - Current
Cook
Delaware North
03.2023 - 03.2024
Team Trainer
Five Guys Burger And Fries
05.2021 - 04.2023
Associate of Arts - Psychology
St. John's University
High School Diploma -
Elmont Memorial High School