Leighton Hinken
Cadillac
Summary
Detail-oriented professional with extensive experience in analyzing sales data and executing merchandising strategies. Committed to optimizing store layouts and enhancing client relationships to support business growth. Efficient use of computer programs, and organizational skills.
Overview
9
9
years of professional experience
Work History
Remote Reset Merchandiser
H.T. Hackney
10.2024 - Current
- Executing store resets according to planograms and company guidelines.
- Collaboration with team members to ensure timely completion of merchandising tasks.
- Communication with store management addressing merchandising and store fixture concerns.
- Training new staff on merchandising standards and best practices for product placement.
- Analyzing sales data to inform decisions on product placements and adjustments in layouts.
- Traveling to assigned locations, showing up on time, and working efficiently to complete jobs.
Shift Supervisor
Pizza Hut
07.2021 - 10.2024
- Supervised daily operations ensuring compliance with health and safety regulations.
- Trained and mentored team members to enhance service efficiency and customer satisfaction.
- Managed inventory levels, reducing waste through improved stock control practices.
- Implemented scheduling strategies optimizing labor costs while maintaining service quality.
- Resolved customer complaints effectively, fostering loyalty and positive dining experiences.
Store Manager in Training
Blarney Castle Oil and Propane
02.2018 - 07.2021
- Supervised daily store operations, ensuring compliance with company policies and safety regulations.
- Trained new staff on customer service best practices and operational procedures.
- Implemented inventory management systems to enhance stock accuracy and reduce discrepancies.
- Developed promotional displays to increase product visibility and drive sales performance.
- Analyzed sales data to identify trends, assisting in strategic decision-making for inventory procurement.
- Coordinated team schedules to optimize labor efficiency during peak business hours.
- Constructed order forms for liquor requests, waste documentation for food service, and schedule forms with Microsoft Excel.
Delivery Manager
Jets Pizza
01.2017 - 02.2018
- Led delivery operations, ensuring timely and accurate order fulfillment.
- Developed training programs for delivery staff, enhancing service quality and efficiency.
- Implemented process improvements, reducing delivery times and increasing customer satisfaction.
- Managed daily logistics, coordinating between kitchen and delivery teams to optimize workflow.
- Analyzed performance metrics, identifying areas for operational enhancements and cost savings.
Education
GED -
Cadillac High School
Cadillac, MISkills
- Customer service and assistance
- Shelf organization
- Documentation skills
- Client relationships
- Store layout
- Planogram execution
- Microsoft Excel
- Microsoft Word
Timeline
Remote Reset Merchandiser
H.T. Hackney
10.2024 - Current
Shift Supervisor
Pizza Hut
07.2021 - 10.2024
Store Manager in Training
Blarney Castle Oil and Propane
02.2018 - 07.2021
Delivery Manager
Jets Pizza
01.2017 - 02.2018
GED -
Cadillac High School