To obtain a challenging position as a service technician where I can utilize and expand my skills with an opportunity for growth.
Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Communications Electronic Specialist
Port Authority of New York and New Jersey
Queens , NEW YORK
06.2017 - Current
Program software for equipment (e.g., base, mobile, radio and portable walkie-talkies, etc.) to ensure clear and uninterrupted radio communication departments and external parties on site preventative maintenance and repair work
Receive, monitor, test and respond to radio communication queries and trouble reports that are received by the Communication Control Center
Identify, repair and report issues to appropriate department for resolution
Provide on-site support and maintenance of public address (PA), radio. Info systems
Maintain emergency communication equipment and participate in emergency drills and incidents
Perform periodic inspections on rolling stock radios, central dispatch, base stations, etc., according to Metro-North regulations and safety guidelines and complete required paperwork
Repair circuits, wiring, and soldering, using soldering irons and hand tools to install parts and adjust connections
Test equipment functions such as signal strength and quality, transmission capacity, interference, and signal delay, using equipment such as multimeters, oscilloscopes, circuit analyzers, frequency meters, wattmeters, spectrum analyzers, etc
Install, adjust, and repair stationary and mobile radio transmitting and receiving equipment and two-way radio communication systems
Examine malfunctioning radio, PA, PTC etc. equipment to locate defects such as loose connections, broken wires, or burned-out components, using schematic diagrams and test equipment
Install and repair equipment (Radio dept assets) at height working from a ladder, scaffolding, bucket truck, man lifts etc.
Remove and replace defective components and parts such as conductors, resistors, semiconductors, and integrated circuits, using soldering irons, wire cutters, and hand tools
Insert plugs into receptacles and bolt or screw leads to terminals to connect equipment to power sources, using hand tools Install/ repair antennas, associated cabling and connectors for a variety of radio system technology.
Read and interpret prints, wiring diagrams and schematic
Update trouble tickets and Work Orders as required by Supervisor briefings. • Participate in, and conduct, job safety briefings
Attend mandatory training (e.g., Roadway Worker Safety, RF, etc.) to obtain/maintain all required qualifications to safely perform job
Lead Installer
Concierge Direct
New Rochelle, NY
05.2008 - 10.2008
Assisted in managing projects
Assisted in system designs and installations
Built A/V racks, Programming Universal Remotes
Installed and programmed AMX equipment
Audio Video Technician
AVS Audio Video Systems
Mineola, NY
05.2007 - 05.2008
Built AV Racks
Installed LCDs, Plasma TVs, Projector Screens, and Projectors
Independent Contractor
Nuwave Communications
Queens, NY
01.2002 - 01.2007
Installed custom home theaters
Installed CCTV
Structured Cabling
New Construction/Retro-fit Wiring
Installed access control
Installed Wireless networks
Installed Satellite and broadband video
Mobile satellite Internet systems
CATV/HSD Technician
Dependable IT
01.2001 - 01.2002
Ran aerial cables
Installed digital converter boxes
Installed cable modems
Commercial Satellite TV Technician
Dish Network
01.1999 - 01.2001
Commercial and Residential satellite TV installations
Maintained satellite TV systems for: Sears, PC Richards and Son, Costco, Bradley's
Electrician Apprentice
Randy Lewis Electric
West Palm Beach, FL
01.1994 - 01.1998
Installed digital Set-Top boxes
Assembled and installed Kiosks for satellite TV
Troubleshot faulty wiring
Commercial and Residential wiring
Installed outlets, light fixtures, circuit breakers, and panel boxes
Troubleshot faulty wiring - bending of conduit
Relocated electrical panel boxes and ran BX12 and 34 Romex wiring
Education
NCCER Certified Electronics System Technician - Low Voltage
Lincoln Technical Institute
Springfield Gardens, NY
11.2003
Skills
Maintenance and repair
Knowledge sharing
Analytical thinking
Proficient in [software]
Equipment calibration
Technical troubleshooting
Schematics interpretation
Customer relations
System installations
Expert problem solving
Expert in [software]
Manual dexterity
Vendor relations
Troubleshooting techniques
Documentation management
Certification
Nationally Certified Satellite Technician (SBCA)
Control 4 Certified Installer/ Programmer (Level 1)
Certified Fiber Optics Installer (ETA International)
Residential Structured Wiring Installer
Certified Phone System Installer (NEC)
Certification (Leviton)
Life Ware Certified Installer/ Programmer
General Radiotelephone Operator License (GROL)
Timeline
Communications Electronic Specialist
Port Authority of New York and New Jersey
06.2017 - Current
Lead Installer
Concierge Direct
05.2008 - 10.2008
Audio Video Technician
AVS Audio Video Systems
05.2007 - 05.2008
Independent Contractor
Nuwave Communications
01.2002 - 01.2007
CATV/HSD Technician
Dependable IT
01.2001 - 01.2002
Commercial Satellite TV Technician
Dish Network
01.1999 - 01.2001
Electrician Apprentice
Randy Lewis Electric
01.1994 - 01.1998
NCCER Certified Electronics System Technician - Low Voltage
General Maintenance Worker -PAVING at Port Authority Of New York And New JerseyGeneral Maintenance Worker -PAVING at Port Authority Of New York And New Jersey
Maintenance Unit Supervisor - Safety & Security at Port Authority of New York and New JerseyMaintenance Unit Supervisor - Safety & Security at Port Authority of New York and New Jersey
Supervisor, Workers’ Compensation Programs at The Port Authority of New York and New JerseySupervisor, Workers’ Compensation Programs at The Port Authority of New York and New Jersey