Leijuana Duckett
Auburn,WA
Summary
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
6
6
years of post-secondary education
28
28
years of professional experience
Work History
Janitor
Servpro
Kent, USA
02.2023 - Current
- Executed thorough cleaning and sanitization of assigned areas, contributing to a safe and hygienic environment
- Utilized various cleaning equipment and supplies to achieve optimal results while ensuring the safety of self and others
- Managed inventory of cleaning products and supplies, ensuring availability to maintain seamless cleaning operations
- Coordinated with team members to streamline task assignments, enhancing workflow and meeting deadlines
- Followed established protocols for handling hazardous materials, adhering to safety guidelines at all times
Owner/Operator
LeiJuanas Cleaning
Auburn, USA
01.2015 - Current
- Cleaning, Janitorial
- Managed daily operations of residential and commercial cleaning services.
- Supervised and trained cleaning staff on best practices and safety procedures.
- Developed customized cleaning plans tailored to client requirements, improving client satisfaction.
- Implemented quality control measures to ensure service standards and consistently meet client expectations.
- Coordinated employee schedules to optimize staffing and enhance service delivery.
- Scheduled service appointments and coordinated staff assignments effectively.
- Maintained inventory of cleaning supplies and equipment for efficient service delivery.
- Conducted inventory counts to maintain accurate stock levels.
- Ensured compliance with health and safety regulations during all cleaning operations.
Office Manager, Top lead cleaner
Mighty Maids
Renton, USA
10.1998 - 12.2014
- Led training sessions for new employees on company policies to ensure compliance
- Executed quality control checks to uphold product standards consistently
- Delivered customer service to address inquiries and resolve issues promptly
- Cleaning houses
- Cleaning business
Education
Business Administration And Management
ITT Technical Institute
Seattle, WA 02.1987 - 08.1989
High school diploma - Business
Timberline High School
Lacey, WA 08.1982 - 06.1986
Skills
- Cleaning Experience
- Janitorial experience
- Floor cleaning
- Restroom cleaning
- Carpet cleaning
- Hard floor maintenance
- Surface refinishing
- Laundry
- Common area maintenance
- Vacuum operation
- Floor buffers
- Steam cleaning
- Disinfecting methods
- Sanitizing methods
- Chemical handling
- Hazardous handling
- Cleaning chemical management
- Cleaning procedures
- Emergency cleanup protocols
- Equipment maintenance
- Restroom care
- Appliance cleaning
- Pressure washing
- Window washing
- Ceiling fan cleaning
- Dusting proficiency
- Sweeping
- Mops
- Brooms
- Vacuum cleaners
- Carpet extractors
- Steam cleaners
- Scrubbing methods
- Wiping methods
- Hotel room supply stocking
- Hotel room trash removal
- Hotel bed making
- Inventory management
- Restocking supplies
- Inventory
- Time management
- Scheduling
- Schedule optimization
- Team coordination
- Cleaning team leadership
- Staff training
- Service quality assurance
- Client service management
- Customer service
- Customer-oriented service
- Attention to detail
- Problem solving
- Effective communication
- Manual handling
- Recycling
- Waste management
- Chemical handling
- Waste management
- Sanitization methods
- Window washing
- Grounds maintenance
- Equipment maintenance
- HVAC filter replacement
- Surface cleaning techniques
- Emergency cleanup protocols
- Recycling
- Dusting proficiency
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Janitor
Servpro
02.2023 - Current
Owner/Operator
LeiJuanas Cleaning
01.2015 - Current
Office Manager, Top lead cleaner
Mighty Maids
10.1998 - 12.2014
Business Administration And Management
ITT Technical Institute
02.1987 - 08.1989
High school diploma - Business
Timberline High School
08.1982 - 06.1986