Dedicated field service engineer with technical, analytical and communication skills demonstrated by more than 18 years of experience in pathology imagaing instruments.
Overview
22
22
years of professional experience
Work History
Field Service Engineer
Leica Biosystems
Deer Park, IL
03.2015 - Current
Installation of new instruments and also upgrades on existing systems according to manufacturer specifications.
Repaired and calibrated systems and equipments.
Routinely inspected equipment for preventive and emergency maintenance needs.
Developed technical solutions to resolve customer issues.
Service manager and sale adviser
Tadjhiz Gostar co.
Tehran, Iran
04.2004 - 09.2014
Being in charge of all after sales department
Doing installations, trainings, repairs and maintenances for all kinds of Nikon microscopes and the IVF devices.
A part time Software engineer
Tarvand Danesh Co
Tehran, Iran
06.2002 - 04.2004
Working on imaging softwares and gathering Laboratories information and their needs
Education
Bachelor of Science - Computer Software Engineering
Azad University
Tehran
12-2003
Skills
Being a senior FSE for more than 8 years with Leica Biosystems and the service manager of Nikon representative in Iran for 10 years
Being an expert in Training, installing, repairing, servicing digital imaging instruments
Customer Service Management
Maintenance and Repair
Technical Support
Preventive Maintenance
Mechanical Troubleshooting
Affiliations
National field service engineer of the year 2022
Field service engineer of the year- North East Region years 2020 and 2021
National Society of Professional Engineers in Iran (NSPE)
Education And Training
Bachelor of Science, Software engineering, IAU S.Tehran branch, Tehran, Tehran, Tehran, Iran, 2003
Senior field service engineer and a Pathology Imaging subject matter expert with Leica Biosystems, have been a mentor to most of the PI engineers since 2015
Service manager and sale adviser, Tadjhiz Gostar co., Tehran, Tehran, Tehran, 04/2004, 09/2014, Being in charge of all after sales department. Doing installations, trainings, repairs and maintenances for all kinds of Nikon microscopes and the IVF devices.
A part time Software engineer, Tarvand Danesh Co, Tehran, Tehran, Tehran, 06/2002, 04/2004, working on imaging softwares and gathering Laboratories information and their needs
Timeline
Field Service Engineer
Leica Biosystems
03.2015 - Current
Service manager and sale adviser
Tadjhiz Gostar co.
04.2004 - 09.2014
A part time Software engineer
Tarvand Danesh Co
06.2002 - 04.2004
Bachelor of Science - Computer Software Engineering