Leila Babikir
Papa Chiropractic and Physical Therapy
Boca Raton,FL
1
Certification
3
years of professional experience
Compassionate Physical Therapy Technician with experience in patient rehabilitation and administrative support. Leverages knowledge of anatomy and therapeutic exercise techniques to enhance team performance and improve patient outcomes. Seeking the Physical Therapy Technician role; committed to promoting wellness through effective communication and collaboration.
Work History
Front Desk / Physical Therapy Technician
9 Months- Managed tasks related to both front and back office operations.
- In-person, phone, and text communication with patients regarding scheduled appointments.
- Providing a warm and comfortable environment for all patients, building rapport through trust and open communication.
- Entered and updated patient information in EHR systems with high accuracy, maintaining confidentiality, and data integrity.
- Verified insurance, requested, and obtained authorizations/medical records in a timely manner.
- Communicated effectively with referring physician offices to coordinate patient scheduling and address documentation needs.
- Taking phone calls, answering any questions regarding office information, care, and scheduling, and transferring to the correct resources when necessary.
- Responsible for tasks related to both front and back office operations.
- Ensured the office is clean and organized on opening and closing, preparing patient ledgers and schedules for the upcoming day.
- Performed basic therapies on patients (soft tissue massage, ultrasound, x5 oscillation, e-stim), and instruction through various exercises based on patient needs.
- Prepared, cleaned, and sanitized beds/equipment for patients for optimal functionality.
- Scanned necessary paperwork into patient charts.
- Collaborated with healthcare team to develop personalized care strategies for patients.
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Trained new staff on operational procedures and best practices in both therapy and administrative settings.
- Executed various administrative tasks, enhancing overall office efficiency.
Translational Health In Nutrition and Kinesiology (THINK) Summer Program Counselor
1 Month- Research-based children's camp (late elementary and middle school age), consisting of a multidimensional curriculum designed to enhance health-related physical fitness and physical literacy against a backdrop of STEM education.
- Oversaw daily activities and ensured safety for 40 to 50 students in camp setting.
- Conducted pre- and post-physical assessments on students (vertical jump, hand grip, sit-ups, sit and reach, shuttle run, PACER, and body composition via InBody Test).
- Educated students about the benefits of physical fitness, introducing topics such as nutrition, physiology, and social-emotional learning.
- Engaged students in hands-on laboratory activities to reinforce educational themes.
- Planned and conducted structured outdoor physical activities daily (warm-ups, team sports, individual fitness, relays).
- Maintained a safe exercise and sports environment.
Wellness Research Intern
4 Months- Performed BodPod body composition scans on gym patrons.
- Interpreted BodPod results for patrons utilizing ACSM guidelines.
- Collaborated in developing and promoting the center's student fitness program, enhancing engagement among participants.
- Administered basic fitness assessments to participants.
- Created and implemented basic fitness plans based on participants' fitness levels and goals, promoting healthy lifestyle choices
- Guided participants through basic machines and free-weight workouts.
- Assisted in creating new fitness programs for all gym members and patrons.
Sales Representative
1 Year 9 Months- Promoted membership enrollment in interactions with existing and potential members through phone, walk-in, and web registration.
- Processed Wellness Center membership sales and registrations for fitness and wellness services, including personal training, yoga, cycling, community classes, Pilates, massages, CPR, fitness lab testing, supervised exercise programs, parking permits, and non-member initiatives.
- Promoted membership enrollment through interactions with existing and potential members via phone, walk-in, and web registration.
- Provided proficient customer service to enhance the overall patron experience, and strong people skills, to provide a positive patron experience.
- Maintained cleanliness and availability of massage service equipment.
- Promoted to Supervisor, August 2022.
- Supervisor responsibilities include: demonstrating exemplary service, assisting fellow employees, training new employees, and maintaining a clean and organized work environment.
- Supervised team by demonstrating exemplary service, assisting employees, training new hires, and ensuring a clean and organized work environment.
Education
B.S. - Exercise Physiology, Sports Medicine Minor
- Honors: UM Singer Scholarship (4-year, full tuition) recipient, member of Foote Fellows Honors Program
- GPA: 3.56 GPA
Skills
Patient Communication
Multichannel Customer service
Multitasking
Time Management
Problem-solving
Analytical Thinking
Detail-oriented
Conflict Resolution
Team-oriented
Interpersonal Skills
Certification
- BLS Provider August 2026
- CITI Program- completed Course in the Protection of Human Research Subjects: Good Clinical Practice and ICH April 2022
- CITI Program- completed Course in Human Subjects Research: Biomedical Researchers April 2022
- Previously BACE certified (exp.2024)
Timeline
Front Desk / Physical Therapy Technician
Papa Chiropractic and Physical Therapy
04.2024 - 01.2025Read More
Translational Health In Nutrition and Kinesiology (THINK) Summer Program Counselor
University of Miami
06.2023 - 07.2023Read More
Wellness Research Intern
Patti and Allan Herbert Wellness Center
01.2023 - 05.2023Read More
Sales Representative
Patti and Allan Herbert Wellness Center
08.2021 - 05.2023Read More
University of Miami
B.S. from Exercise Physiology, Sports Medicine Minor
Read More