Leila Carrillo Mckinnis
New Braunfels
Summary
Organized and motivated employee eager to apply organizational, translation, and customer service skills in various environments. Seeking opportunities to expand and utilize strengths while facilitating company growth. Very detail-oriented and able to learn new concepts quickly.
CliftonStrengths:
Positively | Developer | Harmony | Woo | Communication
Overview
5
5
years of professional experience
Work History
Medical Receptionist
New Braunfels Pediatrics
01.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Offered translation support for patients and families who only spoke Spanish.
Head Bartender
Willies Grill And Icehouse
07.2019 - 01.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Substitute Teacher, K-12
New Braunfels Independent School District
01.2023 - 05.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Education
Bachelor of Arts - Human Development And Family Studies
Texas State University
San Marcos, TX08.2022
Skills
- Fluent in Spanish
- Office Administration
- Strong multitasking
- Microsoft Office Suite
- Customer service expertise
- Insurance Verification
Timeline
Medical Receptionist
New Braunfels Pediatrics
01.2024 - Current
Substitute Teacher, K-12
New Braunfels Independent School District
01.2023 - 05.2023
Head Bartender
Willies Grill And Icehouse
07.2019 - 01.2024
Bachelor of Arts - Human Development And Family Studies
Texas State University