Summary
Overview
Work History
Education
Skills
Timeline
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Leila Dillingham

Keller,TX

Summary

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Overview

18
18
years of professional experience

Work History

Owner

Leila's Med Spa
Keller, TX
08.2021 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Optimized team hiring, training and performance.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Trained and developed team members to build human capital.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.

Co-Owner

Glam2Toe MedSpa
Keller, TX
06.2019 - 06.2021
  • Managed [Number] employees by supervising daily tasks.
  • Supported company goals through careful reinvestment of profits.
  • Motivated employees to consistently improve performance through company-wide incentive plans.
  • Spearheaded revenue growth through sales, new and enhanced product development and new market penetration.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Maintained cleanliness and organization of [Type] workspace, working closely with employees to systemize tasks.

Consultant

Rodan And Fields
Keller, TX
06.2004 - 06.2019
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Authored detailed work plans to meet business priorities and deadlines.
  • Developed service plans in consultation with clients, and performed follow-ups assessing quantity and quality of services.
  • Collected, arranged and input information into database system.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.

Education

No Degree - Swedish Massage And Reflexology

North Texas School of Swedish Massage
Arlington, TX

Skills

  • Integrity and Transparency
  • Employee Motivation and Performance
  • Board Oversight
  • Annual Planning
  • Leadership and People Development
  • Change and Growth Management
  • Strategic Planning
  • Executive Leadership
  • Industry Expertise
  • Labor Relations
  • Supplier Relations

Timeline

Owner

Leila's Med Spa
08.2021 - Current

Co-Owner

Glam2Toe MedSpa
06.2019 - 06.2021

Consultant

Rodan And Fields
06.2004 - 06.2019

No Degree - Swedish Massage And Reflexology

North Texas School of Swedish Massage

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Leila Dillingham