Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leila Eason

Las Vegas,NV

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

3
3
years of professional experience

Work History

Guest Experience Leader

McDonald's
Las Vegas, Nevada
12.2023 - Current
  • Developed and implemented strategies to enhance customer satisfaction and loyalty.
  • Ensured guests had an enjoyable experience by providing exceptional customer service.
  • Assisted in resolving guest complaints in a professional manner.

Kitchen Staff Member

Legacy House of Centennial Hills
Las Vegas , NV
05.2023 - 11.2023
  • Maintained cleanliness and organization of kitchen equipment and utensils.
  • Inspected dining area prior to opening for any maintenance issues requiring attention.
  • Assisted in the preparation of all menu items, including salads, appetizers, and entrees.
  • Provided customer service when necessary, addressing inquiries and ensuring satisfaction.

Playroom Attendant

Las Vegas Athletic Club
Las Vegas , NV
06.2022 - 10.2022
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Kept records of attendance, incidents, medical issues or concerns reported by parents and guardians.
  • Interacted with parents and guardians to provide information about the services provided by the facility.
  • Ensured cleanliness and order of playroom environment at all times.
  • Supervised children in playroom, ensuring safety of all participants.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.

Education

High School Diploma -

Del Sol Academy of The Performing Arts
Las Vegas, NV
05-2024

Skills

  • Guest accommodations
  • Guest experiences
  • Leadership qualities
  • Complaint handling
  • Guest satisfaction focus
  • New employee training
  • Cross-training skills

Timeline

Guest Experience Leader

McDonald's
12.2023 - Current

Kitchen Staff Member

Legacy House of Centennial Hills
05.2023 - 11.2023

Playroom Attendant

Las Vegas Athletic Club
06.2022 - 10.2022

High School Diploma -

Del Sol Academy of The Performing Arts

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Leila Eason