Leila Hogan
McGregor,TX
Summary
Dynamic and results-oriented professional with a proven track record at HEB Grocery Store, adept in planning and organization alongside strong interpersonal skills. Excelled in verifying order accuracy and fostering customer relations, achieving high service quality without compromising deadlines. Demonstrated exceptional decision-making and relationship-building abilities, enhancing customer satisfaction and repeat business.
Overview
2
2
years of professional experience
Work History
Personal Shopper
HEB Grocery Store
02.2024 - Current
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
Cashier
Brookshire Brothers Grocery
10.2022 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - General Academics
MCC
Waco, TX05-2024
Skills
- Product knowledge
- Planning and organization
- Decision-making
- Verifying order accuracy
- Flexible schedule
- Relationship building
- Customer relations
- Attention to detail
- Documentation and reporting
- Sales proficiency
- Strong interpersonal skills
- Deadline driven
Accomplishments
Achieved the opportunity to participate in the State level of CX Debate.
Timeline
Personal Shopper
HEB Grocery Store
02.2024 - Current
Cashier
Brookshire Brothers Grocery
10.2022 - 02.2024
Associate of Arts - General Academics
MCC
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