Leila Karanja

• Handled cash register transaction during high volume hours to provide speedy service and boost up customer experience.
• Answered all customer inquires and requests while preparing and serving food orders.
• Collaborated with team members to ensure all customers orders were accurate.
• **Monitored food temperatures and quality to guarantee freshness and safety for customers.**
• **Trained new staff on proper food handling procedures to promote a safe environment.**
• Took and followed detailed directions from others.
• Worked in team environment to maintain high levels of productivity.
• Upheld campus safety standards through regular participation in training sessions and serving as an informed resource for fellow student workers.
• Boosted dining hall efficiency with quick and courteous meal service.

Provided academic support through peer tutoring, fostering collaborative learning environments.

Achieved successful project completions through proactive management of team dynamics. Enhanced project efficiency by implementing streamlined processes. Drove team engagement to elevate overall project performance.

Developed and implemented instructional strategies to enhance student understanding and retention.

Facilitated English language learning for refugees to enhance integration and communication skills.

• Reported maintenance issues promptly to maintain a safe and clean environment.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Adhered to professional house cleaning checklist.
• Cleaned and sanitized guest rooms and patient rooms according to established housekeeping protocols.
• Managed laundry tasks, ensuring timely delivery of fresh linens for guests.
• Stocked cleaning supplies and maintained inventory levels for efficient operations.