Leila Khedir
Kent,WA
Summary
Results-oriented professional with 5+ years of experience in program coordination, case management, and advocacy communications. Adept at managing complex initiatives, building cross-sector partnerships, and delivering data-driven insights to advance global health and equity outcomes. Expertise in policy advocacy, stakeholder engagement, strategic planning, and team leadership. Known for a culturally sensitive approach and ability to manage multiple priorities in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Case Manager
Providence Health
09.2024 - Current
- Develop and coordinate care plans to address patient needs, including access to healthcare, housing, and social services
- Collaborate with multidisciplinary teams to support patient outcomes, reducing care gaps and enhancing satisfaction by 25%
- Conduct assessments and connect patients with community resources to address social determinants of health
- Maintain accurate documentation to support compliance, audits, and strategic planning
Office Manager
NAT Healthcare Academy
11.2023 - Current
- Streamlined office operations through enhanced project management tools and processes
- Developed and implemented communication strategies to foster collaboration across departments
- Reduced operational costs by 15% through meticulous budget monitoring and vendor negotiations
Senior Program Coordinator
University of Washington Medical Center
06.2022 - 10.2023
- Led the creation of data dashboards, increasing stakeholder satisfaction by 30%
- Implemented risk-adjustment improvement plans across clinical units, driving measurable healthcare improvements
- Designed a quality assurance program that reduced reporting errors by 20%
- Provided case management support for 12 medical-surgical nursing units, 4 ICU units, and 3 perinatal units, optimizing workflows and improving staffing by 35%
Program Coordinator
Ethiopian Muslim Association of Seattle
10.2018 - 05.2022
- Increased program engagement by 25% through targeted community outreach initiatives.
- Established detailed project plans and monitoring tools, improving program efficiency by 20%.
- Expanded program offerings by 30%, addressing diverse community needs through stakeholder collaboration.
Project Manager & Consultant
Business Impact Group
10.2017 - 01.2018
- Provided strategic growth recommendations, resulting in a 20% profit increase for the client.
- Designed a 5-year roadmap for operational and community health improvements.
- Delivered management training on the 3-M Model (Management, Money, Marketing) to enhance organizational capacity.
Education
Bachelor of Arts - Health Studies (Global Health)
University of Washington
Seattle, WASkills
- Advocacy & Strategic Communications
- Case Management & Stakeholder Engagement
- Policy Development & Implementation
- Data Analysis & Reporting (Excel, Power BI)
- Cross-functional Collaboration
- Project Management & Program Coordination
- Diversity Outreach & Community Engagement
Certification
Certified Nurse Assistant, NC61501533
Timeline
Case Manager
Providence Health
09.2024 - Current
Office Manager
NAT Healthcare Academy
11.2023 - Current
Senior Program Coordinator
University of Washington Medical Center
06.2022 - 10.2023
Program Coordinator
Ethiopian Muslim Association of Seattle
10.2018 - 05.2022
Project Manager & Consultant
Business Impact Group
10.2017 - 01.2018
Bachelor of Arts - Health Studies (Global Health)
University of Washington
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