Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Volunteer Work
Clinical Experience
Timeline
Server

Leila Lugo

Palm Bay,FL

Summary

Hardworking and passionate candidate with strong organizational skills, and eager to learn any new skills needed to achieve company goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Texas Roadhouse Restaurant
08.2019 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Associate of Science - Nursing

Keiser University
Melbourne, FL
08.2023

Skills

  • Experience with Children
  • Hospitality Service Expertise
  • Guest Satisfaction
  • Customer Service and Rapport
  • Adaptable and Flexible
  • Train Employees
  • Comfort care
  • Patient Motivation and Encouragement

Affiliations

A member of the Nursing Honor Society.

Certification

BLS/CPR

National Institute of Health Stroke Scale

Volunteer Work

Candy striper at Holmes Regional Medical Center 

Tutored children at El Sinai Christian Academy 



Clinical Experience

Sites: Lifecare Center of Melbourne, Vitas Hospice, Viera Hospital, Holmes Regional Medical Center, Angles on Earth PPEC, Daily Bread, Circles of Care 

Rotations and Hours: Medical surgical 135 hours, Longterm Care/ Vitas Hospice 112.5 hours, Psychiatric 54 hours, Labor and delivery / NICU  67.5 hours, Pediatric Nursing 67 hours, PCU 135 hours, Nursing Roles Practicum: 180 hours

  • Engaged in therapeutic communication with patients and imitated individualized care based on their needs.
  • Assisted patients with ADLs, collected vital signs, measured I/O's, analyzed cardiac strips, performed physical assessments, patient teaching, documented on SCM.
  • Inserted and removed IV's, inserted and removed foley catheters, distributed medications, and administered injections under supervision.

Observational Experience: Intensive Care Unit 36 hours, Emergency Room 20 hours, Operating Room 40 hours 

Timeline

Server

Texas Roadhouse Restaurant
08.2019 - Current

Associate of Science - Nursing

Keiser University
Leila Lugo