Leila Rosenblatt
Milwaukee
Summary
Customer service professional with focus on delivering high standards and achieving results. Known for effective problem-solving and enhancing customer satisfaction. Strong team collaborator, adaptable to changing needs, and reliable in meeting objectives. Skilled in conflict resolution and active listening.
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
4
4
years of professional experience
Work History
Server
California Pizza Kitchen
Milwaukee
05.2025 - Current
- Provided excellent customer service in fast-paced dining environment.
- Took orders and recommended menu items to enhance guest experience.
- Ensured cleanliness and organization of dining area and tables.
- Handled cash transactions accurately and processed payments efficiently.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Provided excellent customer service to ensure satisfaction.
Customer Service Worker
Antiques on Pierce
01.2022 - Current
- Provided comprehensive product knowledge to customers, leading to informed decision-making and increased sales.
- Responded to customer requests for products, services, and company information.
- Stocking products.
- Cleaning the store.
- Closed and opened the store.
Volleyball Coach
Shorewood High School
01.2022 - Current
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
Food Caterer
Northwestern Mutual
Milwaukee
04.2025 - 07.2025
- Planned and coordinated catering events for client meetings and conferences.
- Managed food preparation and presentation to ensure high standards of quality.
- Assisted in inventory management to track supplies and reduce waste effectively.
- Provided exceptional customer service, addressing client needs during events seamlessly.
Food Service Worker
On the Bus
08.2024 - 01.2025
- Assisted in maintaining a clean and organized store environment, contributing to a positive shopping experience for customers.
- Good Customer Service
- Worked Cashier
- Followed recipes to make sandwiches, smoothies.
- Was a team leader during working hours.
- Opened and closed the store.
Landscaper
Holland Landscaping and Maintanance
07.2024 - 10.2024
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
Education
High School Diploma -
Shorewood Highschool
1701 E Capitol Dr, Shorewood, WI 5321106-2024
Skills
- Assertiveness
- Customer service
- Team collaboration
- Adaptability and flexibility
- Relationship building
- Conflict resolution
- Complaint handling
- Staff training
- Critical thinking
- Cash handling
- Order management
- Liquor, wine, and food service
- Food safety
- Multitasking and organization
Timeline
Server
California Pizza Kitchen
05.2025 - Current
Food Caterer
Northwestern Mutual
04.2025 - 07.2025
Food Service Worker
On the Bus
08.2024 - 01.2025
Landscaper
Holland Landscaping and Maintanance
07.2024 - 10.2024
Customer Service Worker
Antiques on Pierce
01.2022 - Current
Volleyball Coach
Shorewood High School
01.2022 - Current
High School Diploma -
Shorewood Highschool
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