Leila Valdes
Homestead,FL
Summary
Dedicated and detail-oriented Legal Assistant with over a decade of experience supporting legal teams at Ligman Martin PL. Proven ability to manage multiple tasks efficiently in fast-paced environments while maintaining confidentiality and accuracy. Recognized for excellent organizational skills, effective communication, and a strong commitment to client service. Certified Notary Public and fluent in Spanish
Overview
32
32
years of professional experience
Work History
Legal Assistant
Ligman Martin PL
04.2012 - 01.2025
- Supported multiple attorneys in first-party insurance cases by preparing case foundations for litigation.
- Organized and managed all incoming cases and pre-litigation work, including gathering client information and preparing demand letters.
- Scheduled client meetings, contacted insurance companies, and handled court document filing electronically.
- Maintained accurate billing records and assisted the office manager with administrative tasks.
- Managed the E-service portal and maintained firm-wide correspondence.
- Performed receptionist duties, answering high-volume calls and ensuring accurate message delivery
Member Service Representative
Amerigroup Corporation
03.2004 - 09.2008
- Handled a high volume of incoming calls, assisting new members with insurance plan inquiries and provider searches.
- Delivered exceptional customer service through active listening and problem-solving to meet members' needs.
Payroll Specialist
CompuPay
01.1993 - 02.2003
- Processed payroll for multiple companies, ensuring accurate data entry and payroll distribution.
- Managed garnishments, levies, and support orders in compliance with legal requirements, minimizing company liability.
- Assisted with year-end reporting for W-2s and 1099s, ensuring compliance and timely tax filing.
Education
High School Diploma -
Miami Southridge Sr. High
Miami FL06-1987
Skills
- Certified Notary Public
- Pre-Litigation Case Management
- Client & Public Adjuster Relations
- Office Administration & Data Organization
- Microsoft Office & Excel Proficiency
- Fluent in Spanish (Bilingual Communication Skills)
Timeline
Legal Assistant
Ligman Martin PL
04.2012 - 01.2025
Member Service Representative
Amerigroup Corporation
03.2004 - 09.2008
Payroll Specialist
CompuPay
01.1993 - 02.2003
High School Diploma -
Miami Southridge Sr. High
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