LEILANI BREKENKAMP
Lanoka Harbor,USA
Summary
Friendly and reliable, with over two years of customer service experience. Ensured and grew thousands of customer connections through communication. Utilized the skills of organization, creativity, and teamwork to assist new employees.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bank Teller
TD Bank
Toms River, NJ
11.2023 - 05.2025
- Get children with morning routine which included dressing for activities or school, breakfast, and drop off.
- Pick up from school
- Meal prepped
- Followed the rules to make sure children were in bed by a certain time
- Cared for a two year old and a five year old
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Educated customers on use of banking website and mobile apps.
Administrative Assistant
Marc Julien Homes LLC
Delray Beach, FL
02.2023 - 08.2023
- Managed day-to-day operations of Marc Julien.
- Act as a point of contact between the CEO and clients.
- Manage the sales report.
- Greeting clients.
- Modify and schedule appointments
- Discussed daily activities with parents
Barista and Barista Trainer
STARBUCKS
Forked River, NJ
05.2022 - 02.2023
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Collected payments and provided accurate change.
- Trained and certified new Starbucks Partners through the Barista Certification process
Barista
STARBUCKS
Lake Worth, FL
04.2021 - 05.2022
- Memorize drink orders and preferences for regular customers to build rapport and increase brand loyalty
- Respond quickly to customer inquiries
- Greeted and served an average of 400 customers daily, providing prompt, personalized, and friendly service in a fast-paced environment
Babysitter/Nanny
Delray Beach, FL
01.2018 - 01.2022
- Care for a 2-year old boy during evenings
- Maintain a safe environment
- Communicate with child’s parent about daily behaviors
- Assist in meal preparation
Sales Associate
CUTCO VECTOR
Delray Beach, FL
05.2020 - 12.2020
- Worked with 25 sales team members to achieve group targets.
- Proactively listened to customers to recommend products that best suit their interests.
- Kept clientele informed on the latest merchandise.
Education
Some college - Business
Arizona State University-Tempe
Tempe, AZ06.2026
High school diploma - undefined
Boca Raton Community High School
Boca Raton, FL06.2021
Skills
- Cash Handling
- Administrative Experience
- Patience and empathy
- Relationship building
- Regulatory compliance
Certification
- AED Certification
- BLS Certification
- CPR Certification
CUST
Authorized to work in the US for any employer
Timeline
Bank Teller
TD Bank
11.2023 - 05.2025
Administrative Assistant
Marc Julien Homes LLC
02.2023 - 08.2023
Barista and Barista Trainer
STARBUCKS
05.2022 - 02.2023
Barista
STARBUCKS
04.2021 - 05.2022
Sales Associate
CUTCO VECTOR
05.2020 - 12.2020
Babysitter/Nanny
01.2018 - 01.2022
Some college - Business
Arizona State University-Tempe
High school diploma - undefined
Boca Raton Community High School