Leilani Duran
Honolulu,HI
Summary
Highly motivated and committed people person with medical and customer service background. Offers strong dedication to informed customer care, communication, positivity, and team building. Ready to bring years worth of customer service/medical experience, and an enthusiasm to learn, to the team.
Overview
4
4
years of professional experience
Work History
Professional Assistant
Dr. Alayna Newton
Kailua, HI
06.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Greeted guests in with friendliness and professionalism.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Documented and distributed meeting notes to identify, analyze and improve workflows
Medical Assistant
Saddleback Family And Urgent Care
Long Beach, CA
10.2020 - 05.2021
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations and surgeries
- Collected and documented patient medical information.
- Administered vaccinations and assisted in patient surgery.
Hostess/Server
Coffee Cup Cafe
Long Beach , CA
12.2019 - 04.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Medical Assistant
Accredited Dermatology Medical Clinic
Fullerton, CA
09.2016 - 07.2019
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted in surgical pre/post surgical set up and assisted in surgeries including MOHS surgery.
Education
Certified Medical Assistant - Medical Assisting
American Career College
Los Angeles, CA11.2017
Skills
- Interpersonal Skills such as empathy, positivity, teamwork, and conflict resolution
- Administrative Skills
- Communication
- Time Management
References
For references on professionalism and abilities:
- Hilda/Former Supervisor- (949) 452-7699
- Angelo/Former Manager and Friend: (949) 392-0117
- Ahisa/Former Co-Worker and Friend: (714) 495-1035
- Dr. Alayna Newton/Current Employer: (808) 207-7753
Timeline
Professional Assistant
Dr. Alayna Newton
06.2022 - Current
Medical Assistant
Saddleback Family And Urgent Care
10.2020 - 05.2021
Hostess/Server
Coffee Cup Cafe
12.2019 - 04.2020
Medical Assistant
Accredited Dermatology Medical Clinic
09.2016 - 07.2019
Certified Medical Assistant - Medical Assisting
American Career College