Leilani Ferrari
Las Vegas,NV
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management.
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Experienced Caregiver accustomed to administering bedside and personal care, ambulation and personal hygiene assistance.
Overview
5
5
years of professional experience
Work History
Caregiver
Bedrock Home Health
04.2021 - 01.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Receptionist Administrator
LV Deals 4 Less
08.2019 - 02.2021
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
Education
Associate of Science - Medical Assistant
Salinas Heald College
Salinas, CA06-1998
GED -
Wahiawa Community College
Wahiawa, HI03-1998
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Daily living assistance
Timeline
Caregiver
Bedrock Home Health
04.2021 - 01.2025
Receptionist Administrator
LV Deals 4 Less
08.2019 - 02.2021
Associate of Science - Medical Assistant
Salinas Heald College
GED -
Wahiawa Community College
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