Leilani Flores
Seattle,Washington
Summary
Experienced individual seeking a full-time position to utilize strong interpersonal skills, time management abilities, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Sales Associate
Victoria Secret
05.2023 - Current
- Demonstrated expertise in visual merchandising by ensuring that the store layout and displays showcased products effectively to attract customers
- Utilized strong interpersonal skills to build rapport with customers, resulting in increased customer satisfaction and loyalty
- Maintained a deep understanding of product features, benefits, and promotions to effectively communicate with customers and drive sales
- Provided exceptional customer service by assisting clients in finding theperfect lingerie, sleepwear, and beauty products to meet their needs
- Collaborated with team members to achieve sales targets and contribute to a positive work environment
- Actively participated in training sessions to stay updated on new product launches, sales techniques, and company policies.
Fire Restoration Technician
ServiceMaster of Tacoma
06.2022 - 09.2022
- Conducted cleaning and restoration of structures damaged by fire, water, or biohazard
- Cleaned and sanitized personal or business content affected by disasters
- Managed up to 50 pounds of equipment and materials during restoration projects
- Utilized computer and tablet devices for data entry and documentation purposes
- Worked collaboratively with team members to achieve daily production goals
- Demonstrated sharp attention to detail and strategic thinking in restoration processes.
Sales Associate
Vans
12.2021 - 03.2022
- Worked floor and assisted with customer requests and service
- Worked cash register handling purchases, returns, and exchanges.
- Maintained clean and organized store environment, including restocking merchandise and ensuring visual displays were appealing and in line with brand standards
- Contributed to achieving sales targets by actively promoting current promotions and upselling complementary products.
Sales Associate
Savy Boat Models
12.2020 - 09.2021
- Prepared merchandise for the sales floor by pricing or tagging.
- Processed cash and credit payments as a cashier
- Received stock and handled housekeeping-related tasks.
- Helped create an online storefront to increase sales and improve customer experience
Education
Bachelors Degree - Public Health BS
University of Washington
Seattle, WA06.2025
High School Diploma -
Puyallup Highscool
Puyallup, WA06.2021
Associates - Communications
Pierce College
Puyallup, WA06.2021
Skills
- Customer Service: Handled customer requests and complaints in person and over the phone with professionalism and empathy
- Team Collaboration: Worked collaboratively with team members to achieve sales targets and maintain a positive work environment
- Product Knowledge: Maintained a deep understanding of product features, benefits, and promotions to effectively communicate with customers and drive sales
- Cash Handling: Processed cash and credit payments accurately and efficiently as a cashier
- Sales Analysis: Tracked and analyzed sales data to identify customer trends and maximize revenue
- Problem-Solving: Strong problem-solving skills with the ability to identify issues, propose solutions, and implement them effectively
- Programming: Basic proficiency in Java and R
- Microsoft Word Certified: Successfully completed certification in Microsoft Word, demonstrating advanced proficiency in document creation, formatting, and editing
- PowerPoint Certified: Attained certification in Microsoft PowerPoint, showcasing expertise in creating dynamic and visually appealing presentations
Timeline
Sales Associate
Victoria Secret
05.2023 - Current
Fire Restoration Technician
ServiceMaster of Tacoma
06.2022 - 09.2022
Sales Associate
Vans
12.2021 - 03.2022
Sales Associate
Savy Boat Models
12.2020 - 09.2021
Bachelors Degree - Public Health BS
University of Washington
High School Diploma -
Puyallup Highscool
Associates - Communications
Pierce College
Similar Profiles
Shaidatul Nur Afifah Mohd Sofian StoryShaidatul Nur Afifah Mohd Sofian Story
Department Manager at Victoria SecretDepartment Manager at Victoria Secret
Isabella RobledoIsabella Robledo
Sales Associate at Victoria SecretSales Associate at Victoria Secret
Joely GarciaJoely Garcia
Sales Associate at Victoria Secret PINKSales Associate at Victoria Secret PINK
Brianna MunozBrianna Munoz
Store Associate at Victoria SecretStore Associate at Victoria Secret
Juan Ojeda GonzalesJuan Ojeda Gonzales
Laundry Attendant at Fairmont Oympic HotelLaundry Attendant at Fairmont Oympic Hotel