Ashton Voutsas-Patterson

Delivered exceptional customer service to ensure positive shopping experience for customers during peak holiday seasons.

• Processed sales transactions accurately while handling cash, credit, and gift card payments.
• Replenished merchandise, organized stockroom inventory, and maintained full sales floor presentation.
• Supported floor sets, product resets, and seasonal merchandising changes.
• Assisted customers with product selection, promotions, and loyalty program enrollment.
• Maintained clean, organized checkout and sales areas to support smooth store operations.
• Collaborated with team members to meet daily sales goals and service standards.
• Responded quickly to customer needs, resolving concerns with professionalism and product knowledge.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

• Provided personal care support including bathing, grooming, dressing, and mobility assistance
• Delivered companionship and emotional support to promote client comfort and daily engagement
• Prepared nutritious meals and followed dietary instructions for individualized care plans
• Administered medication reminders and monitored adherence to prescribed routines
• Assisted with light housekeeping, laundry, and organization to maintain safe home environments
• Supported transportation to appointments, errands, and community activities
• Observed client condition changes and communicated concerns promptly to care coordinators
• Guided new caregivers on ADL support, safety practices, and client-centered service standards
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

• Led guest service at fuel and checkout areas, ensuring fast, friendly transactions.
• Trained new team members on POS procedures, cash handling, and store standards.
• Monitored store cleanliness, stocking, and merchandising to maintain brand presentation.
• Resolved guest concerns quickly, preserving service quality and customer satisfaction.
• Coordinated daily opening and closing tasks, maintaining safe, organized operations.
• Managed cash drawer accuracy and reconciled register activity with minimal variance.
• Improved workflow by prioritizing guest traffic, restocking needs, and operational tasks.

• Coordinated client care plans across behavioral health, medical, and community service providers.
• Documented client progress and interventions in electronic health records with accuracy.
• Monitored caseloads to prioritize urgent needs and support timely service delivery.
• Processed patient billing entries and verified charge accuracy against supporting documentation.
• Reviewed claims for completeness and corrected coding or demographic errors before submission.
• Followed up on unpaid balances and resolved billing discrepancies with internal teams and payers.
• Maintained confidential account records while updating payment and insurance information in billing systems.

• Supervised front-end flow, directing member traffic and supporting checkout efficiency.
• Resolved member concerns promptly, ensuring accurate transactions and positive shopping experiences.
• Monitored self-checkout lanes, correcting scanning issues and reducing payment delays.
• Processed returns and exchanges accurately, following store policies and loss-prevention guidelines.
• Helped customers complete purchases, locate items, and join reward programs.
• Worked flexible schedule and extra shifts to meet business needs.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members. Including cleaning, restocking, and organising.

• Supervised daily store operations, ensuring smooth customer service and compliance with company procedures.
• Trained and coached team members on register handling, sales floor standards, and guest engagement.
• Managed cash control processes, including drawer balancing, deposits, and transaction accuracy.
• Coordinated inventory checks, replenishment, and merchandising to maintain stock availability.
• Scheduled staff assignments and adjusted coverage to support peak business periods.
• Evaluated operational performance and implemented process improvements to increase efficiency.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.

• Cleaned classrooms, hallways, restrooms, and common areas to maintain safe, sanitary school environments.
• Operated floor scrubbers, buffers, and vacuums to preserve building appearance and cleanliness standards.
• Sanitized high-touch surfaces and restocked restroom supplies to support health and hygiene compliance.
• Responded promptly to spills, leaks, and custodial requests to prevent hazards and disruptions.
• Inspected facilities daily and reported maintenance issues to support timely repairs and safety.
• Assisted with event setup and teardown, including furniture arrangement and cleanup.
• Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
• Kept building spaces premises clean inside and outside.