Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Leilani Jose

Flagstaff,AZ

Summary

Dynamic and results-oriented professional with a proven track record at NAU Communications, enhancing audience engagement through innovative social media strategies and content creation. Skilled in market research and social media posting, coupled with exceptional communication and teamwork abilities. Demonstrated leadership in content development, significantly improving online presence and audience interaction.

Overview

5
5
years of professional experience

Work History

NAU Social Intern

NAU Communications
Flagstaff, AZ
01.2024 - 12.2024
  • Generated ideas for original content that resonates with target audience.
  • Conducted market research analysis to identify search query trends, real-time search and news media activity.
  • Scheduled content for publication on social media at ideal times.
  • Scheduled postings for optimal reach according to best practices guidelines.
  • Developed content for various social media platforms including Facebook, Twitter, Instagram, YouTube, LinkedIn, and Snapchat.
  • Participated in brainstorming sessions for new content ideas.

Social Media Intern

Apache Stronghold
Tucson, AZ
06.2024 - 07.2024
  • Communicated clearly and concisely, both orally and in writing.
  • Researched and identified target audience preferences, trends, and behaviors.
  • Wrote and uploaded quality posts for client's various social media pages, improving overall traffic.
  • Enhanced narrative flow by skillful cutting and rearranging of footage.

Sales Associate

Famous Footwear
Tucson, AZ
06.2020 - 11.2022
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Recommended, selected and located merchandise based on customer desires.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Assisted customers with product selection, sizing and styling.

Education

Bachelor of Science - Strategic Communication

Northern Arizona University
Flagstaff, AZ
05-2027

Skills

  • Fast learner
  • Quality control
  • Social media
  • Problem-solving
  • Team collaboration
  • Social media posting
  • Public speaking
  • Professionalism and etiquette
  • Attention to detail
  • Active learning
  • Leadership
  • Communication

Affiliations

  • Public Relations Officer for NCIA Club ( Council of Indigenous Ambassadors at NAU)

References

References available upon request.

Timeline

Social Media Intern

Apache Stronghold
06.2024 - 07.2024

NAU Social Intern

NAU Communications
01.2024 - 12.2024

Sales Associate

Famous Footwear
06.2020 - 11.2022

Bachelor of Science - Strategic Communication

Northern Arizona University

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Leilani Jose