Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leilani Moon

Plainfield,IN

Summary

Dynamic and dedicated Retail Sales Associate at Wild Birds Unlimited, excelling in customer service and merchandise display. Leveraged product knowledge to enhance sales and foster customer loyalty. Known for a friendly demeanor and effective communication, I consistently maintained an organized store environment, contributing to a positive shopping experience. Passionate about pets and committed to future veterinary aspirations.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Wild Birds Unlimited
Avon, IN
01.2020 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Greeted customers and provided outstanding customer service.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

(My dad owns this store! So I did not have much of a “start” date to this job. I’ve never officially applied but I am friends with all of the employees, I go with my dad on deliveries, I’ve helped restock and clean/make feeders, greeted customers, and even did the cash register sometimes.)

Education

Crosspointe Christian Academy
Indianapolis, IN

Skills

  • Customer service
  • Stocking and receiving
  • Display setup
  • Trend awareness
  • Merchandise display
  • Fashion sense
  • Display building
  • Truck unloading
  • Verbal and written communication
  • Shelf stocking
  • Calm demeanor
  • Friendly and helpful
  • I can easily carry around 50 pounds of stuff when needed

    I love pets! I have two dogs and a 10 week old puppy at home that I help take care of daily I plan to be some sort of veterinarian in the future, or maybe a herpetologist

Languages

Spanish
Limited Working

Timeline

Retail Sales Associate

Wild Birds Unlimited
01.2020 - Current

Crosspointe Christian Academy
Leilani Moon