Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leilani Robles

Waterbury

Summary

Dynamic customer service professional with extensive experience at Ralphs Grocery and Dicks Sporting Goods. Proven expertise in cash handling and payment processing, delivering exceptional customer assistance. Recognized for a strong work ethic and ability to enhance the shopping experience, consistently resolving issues and fostering customer loyalty.

Overview

Work History

Tutor

James A Garfield High School
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Combo Clerk

Ralphs Grocery
  • Attended to customer needs, questions, and complaints.
  • Worked cash register and processed credit card, check and cash transactions.
  • Assisted customers with locating store products and searched product availability online.
  • Provided prompt assistance to shoppers in locating desired items, enhancing their overall shopping experience.

Cashier

Dicks Sporting Goods Distribution Center
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Administration Of Justice -

University of California, Irvine
Irvine, CA

Social And Behavioral Sciences -

East Los Angeles College
Monterey Park, CA

Skills

  • Customer assistance
  • Cash handling expertise
  • Payment processing
  • Excellent customer service
  • Strong work ethic
  • Quick learner
  • Customer service

Timeline

Tutor

James A Garfield High School

Combo Clerk

Ralphs Grocery

Cashier

Dicks Sporting Goods Distribution Center

Administration Of Justice -

University of California, Irvine

Social And Behavioral Sciences -

East Los Angeles College

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Leilani Robles