Leilani Rocheleau
North Las Vegas,NV
Summary
Experienced security guard specializing in event safety with 3 years of proven success. Strong communication skills and meticulous attention to detail contribute to effective security protocol adherence and high-quality customer service.
Overview
3
3
years of professional experience
37
37
years of post-secondary education
Work History
Brand Ambassador
Dakota Events LLC
Las Vegas, Nevada
11.2024 - Current
- Provided information and directions to attendees during conventions, enhancing engagement and participation.
- Maintained orderly registration line, improving attendee experience and satisfaction.
- Checked attendee badges to ensure authorized access at events.
- Guided event attendees through airport check-in procedures, ensuring smooth and efficient processing.
- Managed time for busy meetings at hpe, ensuring timely entrance and exit
- Promoted positive company image through superior customer service experiences.
Event Security Guard
Allied Universal Security Services
North Las Vegas, Nevada
03.2023 - Current
- Proactively identified and stopped over 100 individuals attempting to gain unauthorized access to the SEMA Convention.
- Managed event entrances, ensuring compliance with access protocols to enhance overall security.
- Conducted bag checks to detect security risks and mitigate potential threats.
- Executed security screening for all metallic items.
- Directed lines and facilitated crowd control to maintain order and safety during events.
- Stayed in frequent communication with security and event staff to smoothly respond to concerns.
- Maintained high levels of alertness throughout shifts.
Security Guard
Best Crowd Management
Las Vegas, Nevada
02.2023 - Current
- Inspected and patrolled premises to ensure safety and deter unauthorized access.
- Identified potential security risks and proposed corrective actions, strengthening overall safety protocols.
- Implemented safeguards for equipment to enhance security protocols.
- Enforced facility rules and regulations, ensuring compliance and safety for visitors and staff.
- Managed VIP entry for celebrities, facilitating seamless and discreet access throughout events.
- Verified vehicle entrance credentials to maintain event integrity.
- Provided training to security guards on effective line management and bag check procedures.
Education
High School Diploma -
Foothill High School
San Jose, CA06.1989
San Jose City College
San Jose, California, CA 08.1989 - Current
Skills
- Event security
- Crowd management
- Customer service
- Communication skills
- Attention to detail
- Team collaboration
- Time management
- Incident reporting
- Reliability
- Bagging inspection
- ID verification
- Legible report writing
- Relationship building and management
- Asset protection
- Punctuality
- Verbal and written communication
Timeline
Brand Ambassador
Dakota Events LLC
11.2024 - Current
Event Security Guard
Allied Universal Security Services
03.2023 - Current
Security Guard
Best Crowd Management
02.2023 - Current
San Jose City College
08.1989 - Current
High School Diploma -
Foothill High School